Referral Rock ServiceTitan

When updated referral in Referral Rock, sync it to ServiceTitan.

When a referral status changes in Referral Rock, sync the update to ServiceTitan.

Try:

See all Referral Rock + ServiceTitan integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Referral Rock Explore Referral Rock →

Triggers
New lead captured

Fires when a new lead or contact is captured in Referral Rock.

Contact enters a workflow

Fires when a contact enters an automation in Referral Rock.

Contact updated

Fires when a field on a contact changes in Referral Rock.

Contact unsubscribed

Fires when a contact unsubscribes in Referral Rock.

Actions
Create or update a contact

Creates or updates a contact in Referral Rock.

Add a contact to a campaign

Adds a contact to a workflow or campaign in Referral Rock.

Send a message

Sends an email or message to a contact via Referral Rock.

Apply or remove a tag

Changes a contact's tags in Referral Rock.

ServiceTitan Explore ServiceTitan →

Triggers
New contact or lead

Fires when a new contact or lead is added to ServiceTitan.

Contact updated

Fires when a field on a contact changes in ServiceTitan.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in ServiceTitan.

Deal won

Fires when a deal is marked won in ServiceTitan.

Actions
Create or update contact

Creates or updates a contact in ServiceTitan.

Create deal

Creates a new deal in ServiceTitan.

Update record stage

Moves a deal or record to a new stage in ServiceTitan.

Log activity

Logs a call, email, or note against a record in ServiceTitan.

Enroll new CRM leads in marketing campaigns When a new lead is created in ServiceTitan, automatically add them to an onboarding campaign in Referral Rock so they receive relevant marketing materials instantly. See details
Create sales contacts from marketing leads When a new lead is captured in Referral Rock, automatically create a matching contact record in ServiceTitan so your sales team can begin outreach. See details
Tag active deals for targeted messaging When a deal stage changes in ServiceTitan, automatically apply a strategic tag to the contact in Referral Rock to trigger tailored follow-up messages. See details

See all Referral Rock + ServiceTitan integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When updated referral in Referral Rock, sync it to ServiceTitan.” between Referral Rock and ServiceTitan?

Yes — describe it in the box above and Knit's Integrations Agent researches Referral Rock and ServiceTitan's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How do ServiceTitan and Referral Rock work together to nurture leads?

When a new lead is added in sales or marketing, prospect information is automatically synced between both platforms so your marketing team can launch targeted email sequences immediately.

Will customer unsubscribe status sync across both tools?

Yes, if a contact opts out or updates their preferences, their profile can be automatically updated across both ServiceTitan and Referral Rock to maintain compliance.

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