Alert team members when a survey is completed

When a customer completes a survey in Refiner, send a direct message in Discord to the assigned account manager.

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See all Refiner + Discord integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Refiner Explore Refiner →

Triggers

New form response

Fires when a form is submitted in Refiner.

Survey completed

Fires when a respondent finishes a survey in Refiner.

Response updated

Fires when an existing response is edited in Refiner.

Actions

Create or update form

Creates or updates a form or survey in Refiner.

Retrieve a response

Looks up a specific form response in Refiner.

Add a respondent

Adds a respondent or contact to a form in Refiner.

Discord Explore Discord →

Triggers

New message posted to a channel

Fires when a new message is posted to a channel in Discord.

Mentioned in a message

Fires when your team or a keyword is mentioned in Discord.

New channel created

Fires when a new channel is created in Discord.

New file shared

Fires when a new file is shared in Discord.

Actions

Send a channel message

Posts a message to a channel in Discord.

Send a direct message

Sends a direct message to a person in Discord.

Create a channel

Creates a new channel in Discord.

Invite a user to a channel

Adds a user to a channel in Discord.

Notify team channels of new form responses When a user submits a form in Refiner, automatically send a message to a designated channel in Discord with key details. See details

Add survey respondents from team chat mentions When someone is mentioned in a message in Discord, automatically add them as a respondent in Refiner for follow-up evaluation. See details

See all Refiner + Discord integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Alert team members when a survey is completed” between Refiner and Discord?

Yes — describe it in the box above and Knit's Integrations Agent researches Refiner and Discord's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect Refiner to Discord?

It alerts your team immediately in Discord whenever a customer submits or updates a response in Refiner, shortening response times for customer inquiries.

Can channel activity in Discord manage survey respondents in Refiner?

Yes, key events like new messages or mentions in Discord can automatically add respondents to targeted surveys in Refiner.