Alert account managers to subscriber unsubscriptions
When a subscriber unsubscribes in Trustpilot, send a direct message in Relatel to the account owner to manage churn risks.
See all Relatel + Trustpilot integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Relatel Explore Relatel →
TriggersFires when a new message is posted to a channel in Relatel.
Fires when a new channel is created in Relatel.
Fires when your team or a keyword is mentioned in Relatel.
Fires when a new file is shared in Relatel.
Posts a message to a channel in Relatel.
Sends a direct message to a specific person in Relatel.
Reacts to a message in Relatel.
Adds a user to a channel in Relatel.
Trustpilot Explore Trustpilot →
TriggersFires when a customer leaves a new review in Trustpilot.
Fires when a review is edited or answered in Trustpilot.
Fires when a customer answers a feedback survey in Trustpilot.
Invites a customer to leave a review with Trustpilot.
Adds or updates a customer contact in Trustpilot.
Posts a public reply to a review in Trustpilot.
More Relatel + Trustpilot workflows
Notify sales and marketing when campaigns launch
When a marketing campaign is sent in Trustpilot, automatically broadcast a summary message to your company channel in Relatel.
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Add newsletter subscribers from chat messages
When a new message is posted in Relatel containing lead details, automatically add the contact as a subscriber in Trustpilot.
See details
See all Relatel + Trustpilot integrations → · Browse the full workflow library →
Common questions
Can Knit build “Alert account managers to subscriber unsubscriptions” between Relatel and Trustpilot?
Yes — describe it in the box above and Knit's Integrations Agent researches Relatel and Trustpilot's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can marketing teams monitor campaign performance from chat?
Yes, key marketing events in Trustpilot, such as sent campaigns or unsubscriptions, broadcast automated summaries directly into Relatel channels.
Can team members add new subscribers from chat channels?
Yes, messages posted in Relatel can automatically add contact details as new subscribers in Trustpilot.