Follow up on low ratings

When a low-rated review is posted in Rep.co, create a task in Microsoft Dynamics 365.

Try:

See all Rep.co + Microsoft Dynamics 365 integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Rep.co Explore Rep.co →

Triggers

New review

Fires when a customer leaves a new review in Rep.co.

Review updated

Fires when a review is edited or answered in Rep.co.

New survey response

Fires when a customer answers a feedback survey in Rep.co.

Actions

Send a review request

Invites a customer to leave a review with Rep.co.

Create or update a customer

Adds or updates a customer contact in Rep.co.

Reply to a review

Posts a public reply to a review in Rep.co.

Microsoft Dynamics 365 Explore Microsoft Dynamics 365 →

Triggers

New contact or lead

Fires when a new contact or lead is added to Microsoft Dynamics 365.

Contact updated

Fires when a field on a contact changes in Microsoft Dynamics 365.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Microsoft Dynamics 365.

Deal won

Fires when a deal is marked won in Microsoft Dynamics 365.

Actions

Create or update contact

Creates or updates a contact in Microsoft Dynamics 365.

Create deal

Creates a new deal in Microsoft Dynamics 365.

Update record stage

Moves a deal or record to a new stage in Microsoft Dynamics 365.

Log activity

Logs a call, email, or note against a record in Microsoft Dynamics 365.

Request reviews from new customers When a deal is won in Microsoft Dynamics 365, send a review request from Rep.co. See details

Log reviews on contacts When a new review arrives in Rep.co, update the contact in Microsoft Dynamics 365. See details

See all Rep.co + Microsoft Dynamics 365 integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Follow up on low ratings” between Rep.co and Microsoft Dynamics 365?

Yes — describe it in the box above and Knit's Integrations Agent researches Rep.co and Microsoft Dynamics 365's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can a closed deal trigger a review request?

Yes. When a deal is won or a contact reaches a stage in Microsoft Dynamics 365, Rep.co can send a review request.

Can reviews be logged on contacts?

When a review arrives in Rep.co, the matching contact in Microsoft Dynamics 365 can be updated with the rating.