Flag negative reviews against open balances

When a low-rated review arrives in Rep.co, look up the customer in Xero so finance can check for billing disputes.

Try:

See all Rep.co + Xero integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Rep.co Explore Rep.co →

Triggers

New review

Fires when a customer leaves a new review in Rep.co.

Review updated

Fires when a review is edited or answered in Rep.co.

New survey response

Fires when a customer answers a feedback survey in Rep.co.

Actions

Send a review request

Invites a customer to leave a review with Rep.co.

Create or update a customer

Adds or updates a customer contact in Rep.co.

Reply to a review

Posts a public reply to a review in Rep.co.

Xero Explore Xero →

Triggers

New invoice created

Fires when a new invoice is created in Xero.

Payment received

Fires when a payment is recorded in Xero.

Invoice overdue

Fires when an invoice in Xero passes its due date unpaid.

Expense recorded

Fires when a new expense is recorded in Xero.

Actions

Create invoice

Creates a new invoice in Xero.

Record payment

Records a payment against an invoice in Xero.

Create expense

Creates a new expense entry in Xero.

Sync customer record

Syncs a customer's billing record in Xero.

Request reviews after payment When an invoice is marked paid in Xero, send the customer a review request from Rep.co. See details

Sync paying customers to your review tool When a new customer is created in Xero, create or update the same customer in Rep.co. See details

See all Rep.co + Xero integrations → · Browse the full workflow library →

Enterprise-grade security

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FAQ

Common questions

Can Knit build “Flag negative reviews against open balances” between Rep.co and Xero?

Yes — describe it in the box above and Knit's Integrations Agent researches Rep.co and Xero's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I send a review request after an invoice is paid?

Yes. When a payment is recorded in Xero, Rep.co can send that customer a review request automatically, so you only ask customers who completed a purchase.

Do customer records stay in sync?

New customers created in Xero can be created or updated in Rep.co, so review requests go to the right name and email.