Re:plain TextSpot

Re:plain + TextSpot Integrations

Put Re:plain + TextSpot to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Re:plain and TextSpot below — describe the exact one you want above and the Agent builds it on demand.

Re:plain + TextSpot When an incoming SMS message arrives in TextSpot, relay chat details to Re:plain.
Target struggling support contacts with retention segments When an SLA is breached in Re:plain, automatically add the affected customer to a specialized retention segment in TextSpot for tailored follow-up. See details
Follow up on marketing unsubscribes with support tickets When a contact unsubscribes in TextSpot, automatically create a ticket in Re:plain so account managers can reach out and gather feedback. See details
Subscribe support contacts to marketing campaigns When a new ticket is created in Re:plain, automatically add the customer as a subscriber in TextSpot to ensure they receive critical product updates. See details

Browse the full workflow library →

Looking to achieve something else with Re:plain and TextSpot?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Re:plain and TextSpot

Everything Re:plain and TextSpot can do inside a workflow — the triggers that start one and the actions that run when it fires.

Re:plain Explore Re:plain →

A web live chat widget that connects website visitor inquiries directly to messaging platforms like Telegram and WhatsApp.

Knit's Integrations Agent builds Re:plain's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Re:plain's API.

TextSpot Explore TextSpot →

TextSpot is an SMS marketing and business text messaging platform that enables organizations to send automated text message campaigns.

Triggers
Incoming Message

Triggers when a new incoming message is received.

Link Visit

Triggers when a shortened link you sent in a message is visited

Web Form Signup

Triggers when a webform is completed

Actions
Add Contact to List

Adds a contact to a list based on phone number. A new contact will be created if one does not already exist.

Add or Update Contact

Creates a new contact or updates an existing one (based on phone number)

Create List

Create a new list to add contacts to

Get Custom Fields

This returns an array of custom fields in use by your organization.

Send SMS Text Message

This action takes a phone# and message and will send a text message on your behalf through TextSpot.io

Send SMS Message to a List

Queues an SMS message to be sent to a list

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Re:plain + TextSpot

Is there a pre-built Re:plain + TextSpot automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Re:plain and TextSpot's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Re:plain or TextSpot connector?

No. The Agent works whether or not Re:plain or TextSpot already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting TextSpot and Re:plain help our support team?

It gives support agents full visibility into recent marketing touchpoints and allows team members to handle subscriber churn risks automatically.

Can unsubscribing from marketing emails generate a support ticket?

Yes, when a contact unsubscribes in TextSpot, you can automatically create a ticket in Re:plain so customer service teams can investigate potential churn.

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