Retention.com + Intercom Integrations, Built by an AI Agent
Put Retention.com + Intercom to work with AI and enterprise-grade automation
Learn more about Retention.com integrations or talk to a human
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Workflows you can build between Retention.com and Intercom
See the kind of workflows teams build with Retention.com and Intercom below — describe the exact one you want above and the Agent builds it on demand.
Retention.com + Intercom
When contacts are retrieved in Retention.com, create user profiles in Intercom.
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Create support tickets when marketing emails bounce or indicate customer frustration
When a subscriber unsubscribes after an email in Retention.com, automatically create a ticket in Intercom so a support agent can follow up and assist.
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Unsubscribe customers from promotional lists when SLAs breach
When an urgent support ticket breaches its SLA in Intercom, automatically unsubscribe the contact in Retention.com to pause marketing messaging until their issue is solved.
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Send automated transactional emails when tickets are resolved
When a support ticket status changes to closed in Intercom, dispatch a follow-up transactional email via Retention.com to collect feedback.
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Browse the full workflow library →
Looking to achieve something else with Retention.com and Intercom?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Retention.com and Intercom
Everything Retention.com and Intercom can do inside a workflow — the triggers that start one and the actions that run when it fires.
Retention.com Explore Retention.com →
Retention.com is an e-commerce identity resolution software that identifies anonymous website visitors to build targeted marketing email lists.
TriggersTriggers when new contacts are added to your GetEmails account.
Intercom Explore Intercom →
Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.
TriggersTriggers when a Lead enters an email address.
Triggers when a lead converts to a user.
Triggers when a new Lead is created.
Triggers when a Contact replies to a Conversation in Intercom.
Triggers when a Lead is tagged.
Triggers when a conversation receives a rating.
Add a note to a user.
Add a Tag to a specific Intercom Contact.
Creates a new article in your Help Center.
Creates a new conversation from a contact.
Submit a Data Event to your Intercom account.
Creates or Updates a Company in Intercom.
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beehiiv
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BigMailer
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BirdSend is an email marketing automation application designed for content creators to manage contact lists and email campaigns.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
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ChatBeacon
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Retention.com + Intercom
Is there a pre-built Retention.com + Intercom automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Retention.com and Intercom's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Retention.com or Intercom connector?
No. The Agent works whether or not Retention.com or Intercom already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why should we connect our email marketing platform Retention.com with support ticketing in Intercom?
Integrating Retention.com with Intercom prevents sending promotional campaigns to unhappy customers with open tickets and lets support agents see marketing engagement history.
Can unsubscribes in Retention.com update support tickets in Intercom?
Yes, when contacts adjust their subscription status in Retention.com, you can automatically record comments or update status in Intercom to respect customer communication preferences.