Create subscribers from sign-up form responses

When a customer submits a registration form in Retently, automatically create a new customer and subscription profile in Chargebee.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Retently Explore Retently →

Triggers

New form response

Fires when a form is submitted in Retently.

Survey completed

Fires when a respondent finishes a survey in Retently.

Response updated

Fires when an existing response is edited in Retently.

Actions

Create or update form

Creates or updates a form or survey in Retently.

Retrieve a response

Looks up a specific form response in Retently.

Add a respondent

Adds a respondent or contact to a form in Retently.

Chargebee Explore Chargebee →

Triggers

New customer

Fires when a new customer is created in Chargebee.

Subscription canceled

Fires when a subscription is canceled in Chargebee.

New invoice generated

Fires when a new invoice is generated in Chargebee.

Payment failed

Fires when a payment attempt fails in Chargebee.

Actions

Create customer

Creates a new customer in Chargebee.

Create subscription

Creates a new subscription in Chargebee.

Cancel subscription

Cancels an existing subscription in Chargebee.

Update customer

Updates a customer's billing details in Chargebee.

Send exit surveys when subscriptions are canceled When a subscription is canceled in Chargebee, automatically add the customer as a respondent in Retently to collect exit feedback. See details

Update customer records based on updated form details When a form response is updated in Retently, automatically update the matching customer details in Chargebee to keep billing information accurate. See details

See all Retently + Chargebee integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Create subscribers from sign-up form responses” between Retently and Chargebee?

Yes — describe it in the box above and Knit's Integrations Agent researches Retently and Chargebee's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Retently and Chargebee streamline subscription workflows?

Form entries in Retently can automatically create subscribers in Chargebee, while subscription changes in Chargebee can initiate automated survey outreach.

Can survey responses update existing subscriber records?

Yes, when a customer submits or updates information in Retently, their contact and billing profile in Chargebee can update automatically.