Retently Magento

Retently + Magento Integrations, Built by an AI Agent

Put Retently + Magento to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Retently and Magento below — describe the exact one you want above and the Agent builds it on demand.

Retently + Magento When overall metric score updates in Retently, update customer metrics in Magento. See details
Send exit surveys when shoppers abandon carts When a shopper abandons their cart in Magento, automatically add them as a respondent to a feedback survey in Retently to identify checkout friction. See details
Gather tax and payment details from approved affiliates When a new affiliate is approved in Magento, automatically add them as a respondent to an onboarding form in Retently to gather payout details. See details
Run custom API requests upon completed partner surveys When an affiliate completes a feedback or registration survey in Retently, automatically send a custom API request to Magento to update commission details or preferences. See details

Browse the full workflow library →

Looking to achieve something else with Retently and Magento?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Retently and Magento

Everything Retently and Magento can do inside a workflow — the triggers that start one and the actions that run when it fires.

Retently Explore Retently →

A customer feedback survey platform that measures customer satisfaction using Net Promoter Score across multiple channels.

Triggers
New Survey Response

Triggers when a new survey response is received.

Campaign Score Updated

Triggers when the survey campaign’s score (NPS, CSAT, CES) is updated.

Company Score Updated

Triggers when a company’s score (NPS, CSAT, CES) is updated.

Overall Metric Score Updated

Triggers when the score is updated for a particular metric (NPS, CSAT, CES).

Customer Unsubscribed

Triggers when a customer opts out of surveys.

Actions
Apply Tag to Response

Adds a tag to a survey response.

Apply Topic to Response

Adds a topic to a survey response.

Create or Update Customer

Creates a new customer or updates an existing one.

Schedule a Web In-App Survey

Create a new contact or update an existing one, and schedule a web in-app survey.

Send an Email Survey

Create a new contact or update an existing one, and send and trigger an email survey.

Unsubscribe Customer

Unsubscribes a customer.

Magento Explore Magento →

Magento is an open-source e-commerce platform that provides merchants with a flexible shopping cart system and store management tools.

Triggers
New Customer

Triggers when Magento gets a new customer.

New Order

Triggers when Magento gets a new order (with line item support).

New Order

Triggers when Magento gets a new order.

New Sales Order Credit Memo

Triggers when Magento gets a new sales order credit memo.

Actions
Create Customer

Create a new customer

Create Sales Order Comment

Create a new sales order comment

Create Invoice

Create a new invoice for an order

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Retently + Magento

Is there a pre-built Retently + Magento automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Retently and Magento's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Retently or Magento connector?

No. The Agent works whether or not Retently or Magento already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I automatically collect feedback from shoppers who abandon their carts?

Yes, when a cart is abandoned in Magento, you can capture information or add the shopper as a respondent in Retently to understand why they left.

How does connecting affiliates with forms help partner onboarding?

When a new affiliate is approved in Magento, you can automatically add them as a respondent to onboarding or tax forms in Retently.

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