Log inbound calls and missed calls in CRM
When an inbound call or missed call occurs in Happy SMS, automatically log the activity on the contact's record in Rex.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Rex Explore Rex →
TriggersFires when a new lead or contact is created in Rex.
Fires when a deal moves to a new stage in Rex.
Fires when a deal is marked won in Rex.
Fires when a field on a contact changes in Rex.
Creates or updates a contact in Rex.
Creates a new deal in Rex.
Moves a deal to a new stage in Rex.
Logs a call, email, or note against a record in Rex.
Happy SMS Explore Happy SMS →
TriggersFires when a new text message is received in Happy SMS.
Fires when a new call comes in or out through Happy SMS.
Fires when a call is missed in Happy SMS.
Fires when a call recording finishes processing in Happy SMS.
Sends a text message through Happy SMS.
Starts an outbound call via Happy SMS.
Creates or updates a contact in Happy SMS.
Sends a recorded voice message via Happy SMS.
More Rex + Happy SMS workflows
Send text messages to newly created leads
When a new lead is created in Rex, automatically send a welcome SMS via Happy SMS to establish immediate contact.
See details
Dispatch text confirmations on won deals
When a deal is won in Rex, send an automated SMS via Happy SMS to confirm details with the client.
See details
See all Rex + Happy SMS integrations → · Browse the full workflow library →
Common questions
Can Knit build “Log inbound calls and missed calls in CRM” between Rex and Happy SMS?
Yes — describe it in the box above and Knit's Integrations Agent researches Rex and Happy SMS's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Rex and Happy SMS help track phone communications?
Inbound calls, text messages, and missed calls handled in Happy SMS can automatically log activities or update lead profiles directly inside Rex.
Can I automate text message follow-ups when deal stages change?
Yes, updating a deal stage in Rex can prompt Happy SMS to send an automated SMS confirmation or message to the client.