Follow up on low ratings
When a low-rated review is posted in Trustpilot, create a task in Ricochet - Speed to Contact.
See all Ricochet - Speed to Contact + Trustpilot integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Ricochet - Speed to Contact Explore Ricochet - Speed to Contact →
TriggersFires when a new contact or lead is added to Ricochet - Speed to Contact.
Fires when a field on a contact changes in Ricochet - Speed to Contact.
Fires when a deal, case or record moves to a new stage in Ricochet - Speed to Contact.
Fires when a deal is marked won in Ricochet - Speed to Contact.
Creates or updates a contact in Ricochet - Speed to Contact.
Creates a new deal in Ricochet - Speed to Contact.
Moves a deal or record to a new stage in Ricochet - Speed to Contact.
Logs a call, email, or note against a record in Ricochet - Speed to Contact.
Trustpilot Explore Trustpilot →
TriggersFires when a customer leaves a new review in Trustpilot.
Fires when a review is edited or answered in Trustpilot.
Fires when a customer answers a feedback survey in Trustpilot.
Invites a customer to leave a review with Trustpilot.
Adds or updates a customer contact in Trustpilot.
Posts a public reply to a review in Trustpilot.
More Ricochet - Speed to Contact + Trustpilot workflows
Request reviews from new customers
When a deal is won in Ricochet - Speed to Contact, send a review request from Trustpilot.
See details
Log reviews on contacts
When a new review arrives in Trustpilot, update the contact in Ricochet - Speed to Contact.
See details
See all Ricochet - Speed to Contact + Trustpilot integrations → · Browse the full workflow library →
Common questions
Can Knit build “Follow up on low ratings” between Ricochet - Speed to Contact and Trustpilot?
Yes — describe it in the box above and Knit's Integrations Agent researches Ricochet - Speed to Contact and Trustpilot's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can a closed deal trigger a review request?
Yes. When a deal is won or a contact reaches a stage in Ricochet - Speed to Contact, Trustpilot can send a review request.
Can reviews be logged on contacts?
When a review arrives in Trustpilot, the matching contact in Ricochet - Speed to Contact can be updated with the rating.