When new document expired in RightSignature, sync it to Zendesk.

When a document expires in RightSignature, update the associated support ticket in Zendesk.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

RightSignature Explore RightSignature →

Triggers

Envelope sent

Fires when a document is sent for signature in RightSignature.

Envelope signed

Fires when all parties have signed a document in RightSignature.

Envelope declined

Fires when a signer declines to sign in RightSignature.

Envelope voided

Fires when a pending envelope in RightSignature is voided.

Actions

Send envelope for signature

Sends a document out for signature via RightSignature.

Void envelope

Voids a pending envelope in RightSignature.

Get envelope status

Checks a document's signing status in RightSignature.

Create template

Creates a reusable signing template in RightSignature.

Zendesk Explore Zendesk →

Triggers

New ticket or conversation

Fires when a new support ticket or chat conversation starts in Zendesk.

Ticket status changed

Fires when a ticket's status changes in Zendesk.

Ticket assigned

Fires when a ticket in Zendesk is assigned to an agent.

SLA breached

Fires when a ticket in Zendesk breaches its response SLA.

Actions

Create ticket

Creates a new ticket in Zendesk.

Update ticket status

Updates a ticket's status in Zendesk.

Assign ticket

Assigns a ticket in Zendesk to an agent.

Reply to a ticket or chat

Posts a reply or internal note on a ticket or conversation in Zendesk.

Update support tickets when contracts are signed When a client signs an envelope in RightSignature, automatically update the corresponding ticket status in Zendesk so support teams know onboarding agreements are complete. See details

Request signatures directly from new support requests When a new ticket is created in Zendesk, automatically send a standard signature envelope from RightSignature to collect required terms of service or authorization forms. See details

Notify agents when an agreement is declined When a recipient declines an envelope in RightSignature, automatically post a detailed comment on the related ticket in Zendesk so your team can address concerns immediately. See details

See all RightSignature + Zendesk integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When new document expired in RightSignature, sync it to Zendesk.” between RightSignature and Zendesk?

Yes — describe it in the box above and Knit's Integrations Agent researches RightSignature and Zendesk's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How do RightSignature and Zendesk work together during customer support?

Support agents can send required contract templates directly through ticket workflows, while completed document signatures in RightSignature automatically update or close tickets in Zendesk.

Can a declined document alert my support team automatically?

Yes, if a recipient declines an envelope in RightSignature, a comment or new ticket can be created instantly in Zendesk so a representative can follow up.