Send urgent SMS notifications for new survey responses

When a customer submits a survey response in Rival, send an immediate SMS alert through WhatsApp Notifications so on-call managers can review feedback.

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See all Rival + WhatsApp Notifications integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Rival Explore Rival →

Triggers

New form response

Fires when a form is submitted in Rival.

Survey completed

Fires when a respondent finishes a survey in Rival.

Response updated

Fires when an existing response is edited in Rival.

Actions

Create or update form

Creates or updates a form or survey in Rival.

Retrieve a response

Looks up a specific form response in Rival.

Add a respondent

Adds a respondent or contact to a form in Rival.

WhatsApp Notifications Explore WhatsApp Notifications →

Triggers

New notification received

Fires when a new alert or notification is created in WhatsApp Notifications.

Notification acknowledged

Fires when someone acknowledges an alert in WhatsApp Notifications.

Actions

Send a push notification

Sends a push notification through WhatsApp Notifications.

Send an SMS or voice alert

Sends an SMS or voice notification via WhatsApp Notifications.

Schedule a reminder

Schedules a reminder notification in WhatsApp Notifications.

Schedule reminder alerts for incomplete form submissions When a new respondent is added to a survey in Rival, schedule an automated reminder alert via WhatsApp Notifications to encourage form completion. See details

Update respondent records when alert notifications are acknowledged When a manager acknowledges an urgent alert in WhatsApp Notifications, automatically update the corresponding survey response record in Rival. See details

See all Rival + WhatsApp Notifications integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send urgent SMS notifications for new survey responses” between Rival and WhatsApp Notifications?

Yes — describe it in the box above and Knit's Integrations Agent researches Rival and WhatsApp Notifications's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What is the main advantage of integrating WhatsApp Notifications with Rival?

It ensures key stakeholders are immediately alerted via SMS or push notifications whenever important form responses or survey results are received in Rival.

Can acknowledging notifications in WhatsApp Notifications result in updates in Rival?

Yes, when team members acknowledge incoming notifications in WhatsApp Notifications, you can set up workflows to update respondent profiles or record statuses in Rival.