Send SMS notifications for failed subscription payments

When a payment fails in ChargeAutomation, automatically send an SMS through Routee prompting the subscriber to update their payment details.

Try:

See all Routee + ChargeAutomation integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Routee Explore Routee →

Triggers

New inbound SMS

Fires when a new text message is received in Routee.

New call

Fires when a new call comes in or out through Routee.

Missed call

Fires when a call is missed in Routee.

Call recording ready

Fires when a call recording finishes processing in Routee.

Actions

Send an SMS or MMS

Sends a text message through Routee.

Place an outbound call

Starts an outbound call via Routee.

Create or update a contact

Creates or updates a contact in Routee.

Send a voice message

Sends a recorded voice message via Routee.

ChargeAutomation Explore ChargeAutomation →

Triggers

New customer

Fires when a new customer is created in ChargeAutomation.

Subscription canceled

Fires when a subscription is canceled in ChargeAutomation.

New invoice generated

Fires when a new invoice is generated in ChargeAutomation.

Payment failed

Fires when a payment attempt fails in ChargeAutomation.

Actions

Create customer

Creates a new customer in ChargeAutomation.

Create subscription

Creates a new subscription in ChargeAutomation.

Cancel subscription

Cancels an existing subscription in ChargeAutomation.

Update customer

Updates a customer's billing details in ChargeAutomation.

Welcome new subscribers with an automated text When a new customer or subscription is created in ChargeAutomation, send a welcome text message via Routee. See details

Create subscription customers from inbound phone contacts When a new call or SMS is received in Routee, automatically create a customer record in ChargeAutomation to streamline subscription sales. See details

See all Routee + ChargeAutomation integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send SMS notifications for failed subscription payments” between Routee and ChargeAutomation?

Yes — describe it in the box above and Knit's Integrations Agent researches Routee and ChargeAutomation's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can SMS help resolve failed subscription payments?

When a payment fails in ChargeAutomation, an automated text message is sent via Routee with a direct link so the customer can quickly update their payment method.

Can inbound calls update customer subscription profiles?

Yes, when a missed call or new inbound call is logged in Routee, you can automatically create or update customer profile records in ChargeAutomation.