Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Routee, automatically log the activity on the contact's record in Credit Repair Cloud.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Routee Explore Routee →

Triggers

New inbound SMS

Fires when a new text message is received in Routee.

New call

Fires when a new call comes in or out through Routee.

Missed call

Fires when a call is missed in Routee.

Call recording ready

Fires when a call recording finishes processing in Routee.

Actions

Send an SMS or MMS

Sends a text message through Routee.

Place an outbound call

Starts an outbound call via Routee.

Create or update a contact

Creates or updates a contact in Routee.

Send a voice message

Sends a recorded voice message via Routee.

Credit Repair Cloud Explore Credit Repair Cloud →

Triggers

New lead created

Fires when a new lead or contact is created in Credit Repair Cloud.

Deal stage changed

Fires when a deal moves to a new stage in Credit Repair Cloud.

Deal won

Fires when a deal is marked won in Credit Repair Cloud.

Contact updated

Fires when a field on a contact changes in Credit Repair Cloud.

Actions

Create or update contact

Creates or updates a contact in Credit Repair Cloud.

Create deal

Creates a new deal in Credit Repair Cloud.

Update deal stage

Moves a deal to a new stage in Credit Repair Cloud.

Log activity

Logs a call, email, or note against a record in Credit Repair Cloud.

Send text messages to newly created leads When a new lead is created in Credit Repair Cloud, automatically send a welcome SMS via Routee to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Credit Repair Cloud, send an automated SMS via Routee to confirm details with the client. See details

See all Routee + Credit Repair Cloud integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Routee and Credit Repair Cloud?

Yes — describe it in the box above and Knit's Integrations Agent researches Routee and Credit Repair Cloud's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Credit Repair Cloud and Routee help track phone communications?

Inbound calls, text messages, and missed calls handled in Routee can automatically log activities or update lead profiles directly inside Credit Repair Cloud.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Credit Repair Cloud can prompt Routee to send an automated SMS confirmation or message to the client.