Log inbound text messages directly into database tables

When a new inbound SMS arrives in Routee, automatically insert or update a row in Knack to maintain complete activity logs.

Try:

See all Routee + Knack integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Routee Explore Routee →

Triggers

New inbound SMS

Fires when a new text message is received in Routee.

New call

Fires when a new call comes in or out through Routee.

Missed call

Fires when a call is missed in Routee.

Call recording ready

Fires when a call recording finishes processing in Routee.

Actions

Send an SMS or MMS

Sends a text message through Routee.

Place an outbound call

Starts an outbound call via Routee.

Create or update a contact

Creates or updates a contact in Routee.

Send a voice message

Sends a recorded voice message via Routee.

Knack Explore Knack →

Triggers

New row inserted

Fires when a new row is added to a table in Knack.

Row updated

Fires when an existing row changes in Knack.

Query result ready

Fires when a scheduled query in Knack finishes running.

Actions

Run a query

Runs a SQL query against Knack and returns the result.

Insert or update a row

Writes a new or updated row to Knack.

Sync a table

Syncs a table in Knack with data from another source.

Send automated text alerts when database records change When a new row is inserted in Knack, automatically send an SMS or MMS using Routee to notify customers of account changes. See details

Record missed calls into central database tables When a missed call occurs in Routee, automatically insert or update a row in Knack so sales representatives can follow up. See details

See all Routee + Knack integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Log inbound text messages directly into database tables” between Routee and Knack?

Yes — describe it in the box above and Knit's Integrations Agent researches Routee and Knack's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can changes in my database automatically send SMS notifications?

Yes, when a new row is inserted in Knack, you can send an automated SMS or MMS using Routee.

How does Knack help store text messaging logs?

Inbound messages and calls captured in Routee can automatically insert or update rows in Knack for reporting and backup.