Send text alerts for direct social media mentions
When a new mention or comment is published on LinkedIn, automatically send an SMS or MMS using Routee so your support team never misses an inquiry.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Routee Explore Routee →
TriggersFires when a new text message is received in Routee.
Fires when a new call comes in or out through Routee.
Fires when a call is missed in Routee.
Fires when a call recording finishes processing in Routee.
Sends a text message through Routee.
Starts an outbound call via Routee.
Creates or updates a contact in Routee.
Sends a recorded voice message via Routee.
LinkedIn Explore LinkedIn →
TriggersFires when a scheduled post goes live in LinkedIn.
Fires when a post fails to publish in LinkedIn.
Fires when your brand is mentioned or a post gets a comment in LinkedIn.
Creates a post in LinkedIn or adds it to the schedule.
Adds a post to the publishing queue in LinkedIn.
Posts a reply to a comment in LinkedIn.
More Routee + LinkedIn workflows
Queue social posts based on popular text inquiries
When a new inbound SMS is received in Routee, automatically add a post to the queue in LinkedIn to address trending topics publicly.
See details
Create phone contacts from social media interactions
When a user leaves a new mention or comment in LinkedIn, automatically create or update a contact in Routee to continue the conversation via text.
See details
See all Routee + LinkedIn integrations → · Browse the full workflow library →
Common questions
Can Knit build “Send text alerts for direct social media mentions” between Routee and LinkedIn?
Yes — describe it in the box above and Knit's Integrations Agent researches Routee and LinkedIn's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Routee to LinkedIn improve customer response times?
You can automatically send a text alert in Routee whenever a customer leaves an urgent mention or comment on LinkedIn.
Can I collect contacts from social channels into my phone messaging system?
Yes, public interactions such as comments in LinkedIn can automatically create or update a contact record in Routee.