Text engineers when critical issues occur

When a new issue is captured in StatusCake, automatically send an SMS via Routee to alert the on-call developer.

Try:

See all Routee + StatusCake integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Routee Explore Routee →

Triggers

New inbound SMS

Fires when a new text message is received in Routee.

New call

Fires when a new call comes in or out through Routee.

Missed call

Fires when a call is missed in Routee.

Call recording ready

Fires when a call recording finishes processing in Routee.

Actions

Send an SMS or MMS

Sends a text message through Routee.

Place an outbound call

Starts an outbound call via Routee.

Create or update a contact

Creates or updates a contact in Routee.

Send a voice message

Sends a recorded voice message via Routee.

StatusCake Explore StatusCake →

Triggers

New issue captured

Fires when a new error or issue is captured in StatusCake.

Issue status changed

Fires when an issue's status changes in StatusCake.

Deployment tracked

Fires when a new deployment is tracked in StatusCake.

Actions

Create issue

Creates or updates an issue in StatusCake.

Assign issue

Assigns an issue in StatusCake to a teammate.

Resolve issue

Resolves or mutes an issue in StatusCake.

Create developer issues from customer text messages When an inbound SMS reporting a bug is received in Routee, automatically create a tracking issue in StatusCake. See details

Send voice alerts on software deployment status updates When a critical deployment is tracked in StatusCake, send a voice message or outbound call through Routee to notify team leaders. See details

See all Routee + StatusCake integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Text engineers when critical issues occur” between Routee and StatusCake?

Yes — describe it in the box above and Knit's Integrations Agent researches Routee and StatusCake's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can developer alerts be sent as text messages?

Yes, when a new critical issue is captured or a deployment fails in StatusCake, an automated text message can be sent immediately via Routee.

Can customer text messages turn into developer issues?

Absolutely, when a customer texts an issue or leaves a missed call in Routee, you can automatically create a developer issue in StatusCake.