Tag contacts based on chatbot handoffs

When a conversation requires human escalation in Intros AI, apply a priority tag to that contact record in RP-1.

Try:

See all RP-1 + Intros AI integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

RP-1 Explore RP-1 →

Triggers

New lead captured

Fires when a new lead or contact is captured in RP-1.

Contact enters a workflow

Fires when a contact enters an automation in RP-1.

Contact updated

Fires when a field on a contact changes in RP-1.

Contact unsubscribed

Fires when a contact unsubscribes in RP-1.

Actions

Create or update a contact

Creates or updates a contact in RP-1.

Add a contact to a campaign

Adds a contact to a workflow or campaign in RP-1.

Send a message

Sends an email or message to a contact via RP-1.

Apply or remove a tag

Changes a contact's tags in RP-1.

Intros AI Explore Intros AI →

Triggers

New conversation started

Fires when a new chat or conversation begins in Intros AI.

Lead captured in chat

Fires when Intros AI captures a lead during a conversation.

Conversation handed off

Fires when Intros AI escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through Intros AI.

Generate an answer

Asks Intros AI a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Intros AI to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Intros AI conversation.

Add chat leads directly to email campaigns When a chatbot captures a new lead in Intros AI, automatically create the contact and add them to a nurture drip in RP-1. See details

Send follow-up chat messages for updated contacts When a contact reaches a key milestone in RP-1, send a personalized follow-up message through Intros AI. See details

See all RP-1 + Intros AI integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Tag contacts based on chatbot handoffs” between RP-1 and Intros AI?

Yes — describe it in the box above and Knit's Integrations Agent researches RP-1 and Intros AI's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How do Intros AI and RP-1 work together for lead qualification?

Chatbots in Intros AI gather visitor details during real-time chats and push newly qualified contacts straight into email nurturing campaigns in RP-1.

Can changes in marketing status update chat interactions?

Yes, when contacts enter specific workflows or update their profiles in RP-1, you can send targeted follow-up messages using Intros AI.