Log team discussions into CRM contact histories
When a new message is posted in Ruby, automatically log the details as an activity against the contact record in WhatConverts.
4.9/5 on G2·
Google for Startups Accelerator
How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Ruby Explore Ruby →
TriggersFires when a new message is posted to a channel in Ruby.
Fires when a new channel is created in Ruby.
Fires when your team or a keyword is mentioned in Ruby.
Fires when a new file is shared in Ruby.
Posts a message to a channel in Ruby.
Sends a direct message to a specific person in Ruby.
Reacts to a message in Ruby.
Adds a user to a channel in Ruby.
WhatConverts Explore WhatConverts →
TriggersFires when a new lead or contact is created in WhatConverts.
Fires when a deal moves to a new stage in WhatConverts.
Fires when a deal is marked won in WhatConverts.
Fires when a field on a contact changes in WhatConverts.
Creates or updates a contact in WhatConverts.
Creates a new deal in WhatConverts.
Moves a deal to a new stage in WhatConverts.
Logs a call, email, or note against a record in WhatConverts.
More Ruby + WhatConverts workflows
Celebrate closed deals in team channels
When a deal is marked as won in WhatConverts, automatically send a celebration message to your team channel in Ruby.
See details
Alert sales reps to new incoming leads
When a new lead is created in WhatConverts, send a direct message in Ruby to assign and notify the responsible salesperson.
See details
See all Ruby + WhatConverts integrations → · Browse the full workflow library →
Common questions
Can Knit build “Log team discussions into CRM contact histories” between Ruby and WhatConverts?
Yes — describe it in the box above and Knit's Integrations Agent researches Ruby and WhatConverts's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Ruby to WhatConverts help sales teams close deals faster?
Sales reps receive instant channel updates in Ruby whenever high-value leads or deal status changes occur in WhatConverts, allowing rapid team collaboration.
Can chat conversations be tracked in customer profiles?
Yes, important conversations or messages posted in Ruby can be automatically logged as activity notes in WhatConverts.