Notify customers of an outage
When an incident is opened in Runscope, send a status text to affected customers through Quo.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Runscope Explore Runscope →
TriggersFires when a monitor or check in Runscope raises an alert.
Fires when an incident is opened or updated in Runscope.
Fires when a monitored site, service or alarm in Runscope changes state.
Opens a new incident or alert in Runscope.
Acknowledges an open incident in Runscope.
Resolves an incident in Runscope.
Quo Explore Quo →
TriggersFires when a new text message is received in Quo.
Fires when a new call comes in or out through Quo.
Fires when a call is missed in Quo.
Fires when a call recording finishes processing in Quo.
Sends a text message through Quo.
Starts an outbound call via Quo.
Creates or updates a contact in Quo.
Sends a recorded voice message via Quo.
More Runscope + Quo workflows
Text the on-call engineer
When Runscope raises a critical alert, send an SMS through Quo to the on-call number.
See details
Confirm when service is restored
When an incident is resolved in Runscope, send an all-clear message through Quo.
See details
See all Runscope + Quo integrations → · Browse the full workflow library →
Common questions
Can Knit build “Notify customers of an outage” between Runscope and Quo?
Yes — describe it in the box above and Knit's Integrations Agent researches Runscope and Quo's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why send monitoring alerts by SMS?
Chat and email are easy to miss out of hours. Sending critical Runscope alerts through Quo gets them onto the on-call engineer's phone.
Can I limit texts to serious alerts?
Yes. Filter on severity or monitor name so only the alerts you choose from Runscope are sent through Quo.