Salesforce Acquire

Salesforce + Acquire Integrations

Put Salesforce + Acquire to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Salesforce and Acquire below — describe the exact one you want above and the Agent builds it on demand.

Salesforce + Acquire When an Acquire chat ends, create a new lead in Salesforce with the transcript and contact info.
Celebrate closed deals in team channels When a deal is marked as won in Salesforce, automatically send a celebration message to your team channel in Acquire. See details
Alert sales reps to new incoming leads When a new lead is created in Salesforce, send a direct message in Acquire to assign and notify the responsible salesperson. See details
Log team discussions into CRM contact histories When a new message is posted in Acquire, automatically log the details as an activity against the contact record in Salesforce. See details

Browse the full workflow library →

Looking to achieve something else with Salesforce and Acquire?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Salesforce and Acquire

Everything Salesforce and Acquire can do inside a workflow — the triggers that start one and the actions that run when it fires.

Salesforce Explore Salesforce →

Salesforce is a cloud-based customer relationship management software designed to streamline sales, service, and marketing processes across organizations.

Triggers
New Case Attachment

Triggers when a new Attachment is added to a case.

New Contact

Triggers when a new Contact is created.

New Field History Tracking Event

Triggers when a field is updated on the object specified. It will output the old and new field values.

New or Updated File on Record

Triggers when an attachment, note, or content document is added or updated on any record of the specified Salesforce object.

New Lead

Triggers when a new Lead is created.

New Outbound Message

Triggers when a new outbound message is received in Salesforce.

Actions
Add Contact to Campaign

Adds an existing contact to an existing campaign.

Add File to Record

Adds an existing file to an existing Record.

Add Lead to Campaign

Adds an existing lead to an existing campaign.

Call Apex REST

Direct pass-through to custom Apex REST endpoints at /services/apexrest/... with minimal processing. Send exactly what your Apex class expects.

Convert Lead to Contact

Adds an existing contact to an existing campaign.

Create Attachment

Creates a new attachment (max 25MB).

Acquire Explore Acquire →

A unified customer engagement software that provides live chat, co-browsing, video calls, and messaging tools for support teams.

Triggers
Close Case

Triggers when a case closed.

Contact Update

Trigger when a contact fields is updated.

Feedback Rating

Triggers when a new Chat feedback is available.

New Case

Triggers when a new case is available.

New Company

Triggers when a new company is created.

New Contact

Triggers when a new contact is created.

Actions
Create Case

Create Case in Acquire.

Create Company

Create Company in Acquire.

Create Contact

Create Contact in Acquire.

Update Case

Update an existing Case Fields.

Update Company

Update an existing Company Fields.

Update Contact

Update an existing Contact Fields.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Salesforce + Acquire

Is there a pre-built Salesforce + Acquire automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Salesforce and Acquire's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Salesforce or Acquire connector?

No. The Agent works whether or not Salesforce or Acquire already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Acquire to Salesforce help sales teams close deals faster?

Sales reps receive instant channel updates in Acquire whenever high-value leads or deal status changes occur in Salesforce, allowing rapid team collaboration.

Can chat conversations be tracked in customer profiles?

Yes, important conversations or messages posted in Acquire can be automatically logged as activity notes in Salesforce.

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