Salesforce + Aircall Integrations
Put Salesforce + Aircall to work with AI and enterprise-grade automation
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Workflows you can build between Salesforce and Aircall
See the kind of workflows teams build with Salesforce and Aircall below — describe the exact one you want above and the Agent builds it on demand.
Salesforce + Aircall
When an AI voice agent generates a call summary in Aircall, sync the summary to Salesforce.
Send text messages to newly created leads
When a new lead is created in Salesforce, automatically send a welcome SMS via Aircall to establish immediate contact.
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Log inbound calls and missed calls in CRM
When an inbound call or missed call occurs in Aircall, automatically log the activity on the contact's record in Salesforce.
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Dispatch text confirmations on won deals
When a deal is won in Salesforce, send an automated SMS via Aircall to confirm details with the client.
See details
Browse the full workflow library →
Looking to achieve something else with Salesforce and Aircall?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Salesforce and Aircall
Everything Salesforce and Aircall can do inside a workflow — the triggers that start one and the actions that run when it fires.
Salesforce Explore Salesforce →
Salesforce is a cloud-based customer relationship management software designed to streamline sales, service, and marketing processes across organizations.
TriggersTriggers when a new Attachment is added to a case.
Triggers when a new Contact is created.
Triggers when a field is updated on the object specified. It will output the old and new field values.
Triggers when an attachment, note, or content document is added or updated on any record of the specified Salesforce object.
Triggers when a new Lead is created.
Triggers when a new outbound message is received in Salesforce.
Adds an existing contact to an existing campaign.
Adds an existing file to an existing Record.
Adds an existing lead to an existing campaign.
Direct pass-through to custom Apex REST endpoints at /services/apexrest/... with minimal processing. Send exactly what your Apex class expects.
Adds an existing contact to an existing campaign.
Creates a new attachment (max 25MB).
Aircall Explore Aircall →
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
TriggersTriggers when a call action item is created.
Triggers when AI Insights of a call including call summary and key topics of the converstation are created.
Triggers when an AI virtual agent ends a call.
Triggers when a call handled by AI Voice Agent has been escalated or transferred to a human agent.
Triggers when an AI virtual agent starts handling a call.
Triggers when a call handled by AI Voice Agent is completed and the agent successfully collected answers to intake questions configured on the agent (e.g., 'What is your full name?', 'What is your email address?').
Adds a comment (note) to a specific call. A call can have a maximum of 5 comments.
Adds one or more tags to a specific call.
Add User to a Team in Aircall account.
Archives a missed call, marking it as done and removing it from the To-do view.
Dial a phone number in the Phone
Creates a new shared contact in Aircall. At least one phone number is required.
Other CRM apps on Knit
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10xCRM
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17hats
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1CRM
1CRM is an all-in-one customer relationship management solution for small and medium businesses to manage leads, orders, and service requests.
AccuLynx
AccuLynx is a dedicated roofing business management software designed to streamline contracting estimates, field management, lead tracking, and client communications.
Act!
Act! is a customer relationship management and marketing automation solution designed to manage sales pipelines, customer records, and communication histories.
Actionstep
Actionstep is a cloud-based law practice management platform that includes legal CRM, matter management, and billing tools.
Advyzon
Advyzon is an all-in-one financial advisor management platform combining client reporting, billing, document management, and CRM features.
Aesthetic Record EMR
Aesthetic Record EMR is an electronic medical records and practice management solution designed specifically for medical spas and aesthetic clinics.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Beetexting
Beetexting is a business text messaging platform that enables teams to send SMS messages, manage group conversations, and build relationships.
Berkshire Receptionists
Berkshire Receptionists provides virtual receptionist services, managing business phone calls, message taking, and call handling for organizations.
Bling Cloud
Bling Cloud is a business communication platform offering unified VoIP phone calls, SMS messaging, and customer interaction management.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Salesforce + Aircall
Is there a pre-built Salesforce + Aircall automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Salesforce and Aircall's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Salesforce or Aircall connector?
No. The Agent works whether or not Salesforce or Aircall already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Salesforce and Aircall help track phone communications?
Inbound calls, text messages, and missed calls handled in Aircall can automatically log activities or update lead profiles directly inside Salesforce.
Can I automate text message follow-ups when deal stages change?
Yes, updating a deal stage in Salesforce can prompt Aircall to send an automated SMS confirmation or message to the client.