Salesforce Microsoft Teams

Salesforce + Microsoft Teams Integrations

Put Salesforce + Microsoft Teams to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Salesforce and Microsoft Teams below — describe the exact one you want above and the Agent builds it on demand.

Salesforce + Microsoft Teams When a new channel is created in Microsoft Teams, create a record or log event in Salesforce.
Celebrate won deals in sales channels Whenever a deal is marked won in Salesforce, automatically post a celebratory message in the dedicated Microsoft Teams team channel to notify leadership. See details
Create dedicated chat channels for high-value leads When a new lead enters Salesforce, automatically set up a dedicated project channel in Microsoft Teams and invite key team members to collaborate. See details
Log sales activity from shared chat files When a contract or proposal document is shared in Microsoft Teams, automatically log an activity on the corresponding account record in Salesforce. See details

Browse the full workflow library →

Looking to achieve something else with Salesforce and Microsoft Teams?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Salesforce and Microsoft Teams

Everything Salesforce and Microsoft Teams can do inside a workflow — the triggers that start one and the actions that run when it fires.

Salesforce Explore Salesforce →

Salesforce is a cloud-based customer relationship management software designed to streamline sales, service, and marketing processes across organizations.

Triggers
New Case Attachment

Triggers when a new Attachment is added to a case.

New Contact

Triggers when a new Contact is created.

New Field History Tracking Event

Triggers when a field is updated on the object specified. It will output the old and new field values.

New or Updated File on Record

Triggers when an attachment, note, or content document is added or updated on any record of the specified Salesforce object.

New Lead

Triggers when a new Lead is created.

New Outbound Message

Triggers when a new outbound message is received in Salesforce.

Actions
Add Contact to Campaign

Adds an existing contact to an existing campaign.

Add File to Record

Adds an existing file to an existing Record.

Add Lead to Campaign

Adds an existing lead to an existing campaign.

Call Apex REST

Direct pass-through to custom Apex REST endpoints at /services/apexrest/... with minimal processing. Send exactly what your Apex class expects.

Convert Lead to Contact

Adds an existing contact to an existing campaign.

Create Attachment

Creates a new attachment (max 25MB).

Microsoft Teams Explore Microsoft Teams →

Microsoft Teams is a workspace collaboration software combining persistent chat, video meetings, file storage, and application integration.

Triggers
New Channel

Triggers when a new channel is created within a team.

New Channel Mention

Triggers when a member or highlight word is mentioned in a channel. Requires installation of the Zapier app from the Teams Store.

New Chat Message

Triggers when a new message is received in a chat.

New Chat

Triggers when a new chat is created.

New Team Member

Triggers when a new member is added to a team. Requires installation of the Zapier app from the Teams Store.

New Channel Message

Triggers when a new message is posted in a channel. Requires installation of the Zapier app from the Teams Store.

Actions
Create Channel

Creates a new channel within a team. Requires installation of the Zapier app from the Teams Store.

Create One-on-One Chat

Creates a new one-on-one chat between you and a team member.

Create Chat and Send Message

Creates a new chat (one-on-one or group) and sends an initial message. If you select only yourself, no chat is created — the message is sent to your own Teams chat (shown as "(You)" in the Chat dropdown).

Edit Chat Message

Edit an existing message in a chat.

Create Private Channel

Creates a new private channel within a team. Requires installation of the Zapier app from the Teams Store.

Reply to Channel Message

Creates a reply to a channel message.

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FAQ

Common questions about Salesforce + Microsoft Teams

Is there a pre-built Salesforce + Microsoft Teams automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Salesforce and Microsoft Teams's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Salesforce or Microsoft Teams connector?

No. The Agent works whether or not Salesforce or Microsoft Teams already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can sales notifications be posted automatically to team channels?

Yes, whenever a deal changes stage or is won in Salesforce, a customized notification message is instantly sent to your selected channel in Microsoft Teams.

Can team discussions in Microsoft Teams update records in Salesforce?

Yes, when team members post specific updates or share key files in Microsoft Teams, you can automatically log activities or update deal stages in Salesforce.

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