Log customer text inquiries into store records
When a buyer sends a message in Salesmsg, execute a custom API request in Kajabi to store their inquiry history on their customer file.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Salesmsg Explore Salesmsg →
TriggersFires when a new text message is received in Salesmsg.
Fires when a new call comes in or out through Salesmsg.
Fires when a call is missed in Salesmsg.
Fires when a call recording finishes processing in Salesmsg.
Sends a text message through Salesmsg.
Starts an outbound call via Salesmsg.
Creates or updates a contact in Salesmsg.
Sends a recorded voice message via Salesmsg.
Kajabi Explore Kajabi →
TriggersFires when a customer places a new order in Kajabi.
Fires when an order in Kajabi is paid, fulfilled, refunded or disputed.
Fires when a new customer account is created in Kajabi.
Fires when a customer abandons their cart before completing checkout in Kajabi.
Creates or updates a product or listing in Kajabi.
Updates an order's status or fulfillment details in Kajabi.
Sends a custom API request to Kajabi for actions not covered by a dedicated action.
More Salesmsg + Kajabi workflows
Recover abandoned shopping carts with SMS
When a customer leaves items behind in Kajabi, automatically send a text discount through Salesmsg to encourage them to complete checkout.
See details
Welcome new store affiliates via text message
Send an automated text greeting through Salesmsg whenever a new promotional partner is approved in Kajabi.
See details
See all Salesmsg + Kajabi integrations → · Browse the full workflow library →
Common questions
Can Knit build “Log customer text inquiries into store records” between Salesmsg and Kajabi?
Yes — describe it in the box above and Knit's Integrations Agent researches Salesmsg and Kajabi's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How can integrating Kajabi with Salesmsg help recover lost store sales?
By automatically sending personalized text messages through Salesmsg when shoppers leave items behind in Kajabi, you can remind buyers about their cart and offer timely checkout incentives.
Can inbound text responses in Salesmsg update customer records in Kajabi?
Yes, when buyers send text messages or call through Salesmsg, you can send custom requests to log those inquiries directly against their store account in Kajabi.