Auto-reply to inbound text messages with AI
When an incoming text message arrives in Sangoma, use Clerk to generate an intelligent answer and send it back to the customer.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Sangoma Explore Sangoma →
TriggersFires when a new text message is received in Sangoma.
Fires when a new call comes in or out through Sangoma.
Fires when a call is missed in Sangoma.
Fires when a call recording finishes processing in Sangoma.
Sends a text message through Sangoma.
Starts an outbound call via Sangoma.
Creates or updates a contact in Sangoma.
Sends a recorded voice message via Sangoma.
Clerk Explore Clerk →
TriggersFires when Clerk generates a response to a prompt.
Fires when a request to Clerk errors or times out.
Fires when a fine-tuning job in Clerk finishes.
Sends a prompt to Clerk and returns the model's response.
Uses Clerk to summarize a block of text.
Uses Clerk to classify or extract structured data from text.
More Sangoma + Clerk workflows
Summarize call recordings automatically
When a new call recording becomes available in Sangoma, pass the transcript to Clerk to extract key takeaways and summary points.
See details
Send urgent text alerts on failed model runs
When a model run fails in Clerk, instantly send a text message via Sangoma to notify the engineering team.
See details
See all Sangoma + Clerk integrations → · Browse the full workflow library →
Common questions
Can Knit build “Auto-reply to inbound text messages with AI” between Sangoma and Clerk?
Yes — describe it in the box above and Knit's Integrations Agent researches Sangoma and Clerk's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How can AI enhance automated SMS responses?
When customers text your business, Clerk can process the incoming message, extract key insights, or generate an intelligent reply, which Sangoma then sends directly back to the customer.
Can I get text alerts when an AI job encounters an error?
Yes, whenever a run fails in Clerk, an automated alert can be dispatched through Sangoma so your team can investigate immediately.