Send text alerts when key metric thresholds are crossed

When a critical performance metric crosses a set limit in Scanova, automatically send an SMS alert to executives via Dialpad.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Scanova Explore Scanova →

Triggers

Report created

Fires when a new report or dashboard is created in Scanova.

Metric threshold crossed

Fires when a tracked metric in Scanova crosses a set threshold.

Scheduled report ready

Fires when a scheduled report finishes generating in Scanova.

Actions

Refresh dashboard

Creates or refreshes a dashboard in Scanova.

Export report

Exports a report from Scanova.

Send alert

Sends an alert when a metric changes in Scanova.

Dialpad Explore Dialpad →

Triggers

New inbound SMS

Fires when a new text message is received in Dialpad.

New call

Fires when a new call comes in or out through Dialpad.

Missed call

Fires when a call is missed in Dialpad.

Call recording ready

Fires when a call recording finishes processing in Dialpad.

Actions

Send an SMS or MMS

Sends a text message through Dialpad.

Place an outbound call

Starts an outbound call via Dialpad.

Create or update a contact

Creates or updates a contact in Dialpad.

Send a voice message

Sends a recorded voice message via Dialpad.

Notify team leads via SMS when scheduled reports are ready When a scheduled executive summary is ready in Scanova, send a text notification through Dialpad with immediate access details. See details

Alert analytics teams to high phone activity When a missed call comes into Dialpad, automatically send an alert to Scanova so managers can monitor customer response times. See details

See all Scanova + Dialpad integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send text alerts when key metric thresholds are crossed” between Scanova and Dialpad?

Yes — describe it in the box above and Knit's Integrations Agent researches Scanova and Dialpad's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I receive an SMS notification when a key KPI reaches a critical level?

Yes, when a metric threshold is crossed in Scanova, Dialpad can instantly send an SMS alert to key stakeholders.

Is it possible to prompt dashboard updates from incoming calls or texts?

You can set up workflows where receiving a specific inbound text in Dialpad prompts an immediate dashboard refresh in Scanova.