Convert chatbot lead captures into new CRM contacts

When a visitor provides contact details during a chat in Diddo AI, automatically create or update their contact profile and log the activity in Seamless.

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See all Seamless + Diddo AI integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Seamless Explore Seamless →

Triggers

New lead created

Fires when a new lead or contact is created in Seamless.

Deal stage changed

Fires when a deal moves to a new stage in Seamless.

Deal won

Fires when a deal is marked won in Seamless.

Contact updated

Fires when a field on a contact changes in Seamless.

Actions

Create or update contact

Creates or updates a contact in Seamless.

Create deal

Creates a new deal in Seamless.

Update deal stage

Moves a deal to a new stage in Seamless.

Log activity

Logs a call, email, or note against a record in Seamless.

Diddo AI Explore Diddo AI →

Triggers

New conversation started

Fires when a new chat or conversation begins in Diddo AI.

Lead captured in chat

Fires when Diddo AI captures a lead during a conversation.

Conversation handed off

Fires when Diddo AI escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through Diddo AI.

Generate an answer

Asks Diddo AI a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Diddo AI to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Diddo AI conversation.

Open deal opportunities after chatbot handoffs When an AI chatbot handoff occurs in Diddo AI, automatically create a new sales deal in Seamless so account executives can take over seamless follow-up. See details

Send personalized AI chatbot messages when deal stages change When a lead moves to a specific deal stage in Seamless, automatically instruct Diddo AI to send a targeted follow-up or answer prospective buyer questions. See details

See all Seamless + Diddo AI integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Convert chatbot lead captures into new CRM contacts” between Seamless and Diddo AI?

Yes — describe it in the box above and Knit's Integrations Agent researches Seamless and Diddo AI's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting a chatbot to my CRM benefit my sales team?

Leads gathered by Diddo AI are immediately passed to Seamless as updated contacts or sales opportunities, giving reps rich context without manual data entry.

Can chatbot conversations automatically update existing sales deals?

Yes, when a conversation is handed off or finished in Diddo AI, details and interaction logs can automatically update contact profiles or deal stages in Seamless.