SendGrid Verse

SendGrid + Verse Integrations, Built by an AI Agent

Put SendGrid + Verse to work with AI and enterprise-grade automation

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See the kind of workflows teams build with SendGrid and Verse below — describe the exact one you want above and the Agent builds it on demand.

SendGrid + Verse When a conversation is taken over by an agent in Verse, send an email alert using SendGrid. See details
Send SMS alerts when emails bounce When an urgent email bounces in SendGrid, automatically send a text message via Verse to request updated contact details. See details
Send email summaries for missed phone calls When a call is missed in Verse, send an email alert in SendGrid so your team can quickly follow up. See details
Create draft follow-up emails when text messages arrive When a customer sends a new inbound text in Verse, automatically create a labeled email draft in SendGrid for formal response. See details

Browse the full workflow library →

Looking to achieve something else with SendGrid and Verse?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for SendGrid and Verse

Everything SendGrid and Verse can do inside a workflow — the triggers that start one and the actions that run when it fires.

SendGrid Explore SendGrid →

SendGrid is a cloud-based customer communication platform that provides reliable transactional and promotional email delivery via API.

Actions
Send Email

Send an email to one or more recipients.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Find List by Name

This action searches for a specific list in SendGrid using the list name as an input and outputs the information of the list that matches the input name.

Create or Update Contact

This action allows you to add or update a Contact in SendGrid. You can use this action to add the contact to the list.

Verse Explore Verse →

Verse is a lead conversion platform that combines artificial intelligence and human specialists to qualify inbound sales leads via text messaging.

Triggers
New Conversation Activity

Trigger when a new activity on a conversation is added.

New Conversation Created

Trigger when a conversation has been created.

New Qualified Conversation

Trigger when a conversation has been qualified.

Conversation Taken Over

Trigger when a conversation has been taken over.

New Unqualified Conversation

Trigger when a conversation has been unqualified.

Actions
End Conversation (Qualify)

End and qualify a conversation.

Create Conversation

Create a new conversation.

DNC (Opt-Out)

End a Conversation with the reason of "Stop Contact".

Stop Conversation (Unqualify)

Stop and unqualify a conversation.

Update Conversation

Update an existing conversation.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about SendGrid + Verse

Is there a pre-built SendGrid + Verse automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches SendGrid and Verse's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built SendGrid or Verse connector?

No. The Agent works whether or not SendGrid or Verse already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why combine SendGrid and Verse?

Combining email and SMS ensures critical messages get seen promptly by switching channels if an email bounces or a call is missed.

Can an incoming call generate an email?

Yes, missed calls or available voice recordings in Verse can automatically generate email notifications or drafts in SendGrid.

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