Service Fusion Hatch

Service Fusion + Hatch Integrations, Built by an AI Agent

Put Service Fusion + Hatch to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Service Fusion and Hatch below — describe the exact one you want above and the Agent builds it on demand.

Service Fusion + Hatch When outbound communication is sent in Hatch, sync communication logs to Service Fusion. See details
Send text confirmation for new client appointments When a customer makes a new booking in Service Fusion, automatically send a personalized SMS confirmation from Hatch to reduce no-shows. See details
Create customer profiles from incoming phone calls When a new call or text arrives in Hatch, automatically create or update a customer record in Service Fusion so scheduling details are ready to go. See details
Notify clients by SMS when appointments are rescheduled or canceled When an appointment status changes in Service Fusion, send an automated text message from Hatch so the client is immediately updated. See details

Browse the full workflow library →

Looking to achieve something else with Service Fusion and Hatch?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Service Fusion and Hatch

Everything Service Fusion and Hatch can do inside a workflow — the triggers that start one and the actions that run when it fires.

Service Fusion Explore Service Fusion →

A field service management software that handles scheduling, dispatching, job invoicing, and online customer payment processing.

Triggers
Job Status Updated

Triggers when a job status is updated.

New Customer

Triggers when a new Service Fusion customer is created.

New Estimate

Triggers when a new Service Fusion estimate is created.

New Invoice

Triggers when a new Service Fusion invoice is created.

New Job

Triggers when a new Service Fusion job is created.

New Tech

Triggers when a new Service Fusion tech is created.

Actions
Create Calendar Task

Creates a new Service Fusion calendar task.

Create Customer

Creates a new Service Fusion customer.

Create Job

Creates a new Service Fusion job.

Hatch Explore Hatch →

Hatch is a customer communication platform that automates SMS, email, and phone interactions for home improvement businesses.

Triggers
New Communication Inbound

Triggers when there are outbound communications coming from Hatch whether sms, email, or voice drop.

New Communication Outbound

Triggers when there are outbound communications coming from Hatch whether sms, email, or voice drop.

New Contact

Triggers when a new contact is created.

Actions
Create Contact

Creates a contact

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Service Fusion + Hatch

Is there a pre-built Service Fusion + Hatch automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Service Fusion and Hatch's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Service Fusion or Hatch connector?

No. The Agent works whether or not Service Fusion or Hatch already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I send text message confirmations when an appointment is booked?

Yes, whenever a client completes a booking in Service Fusion, an automated SMS notification can be sent via Hatch instantly.

What happens if a call is missed while managing client schedules?

You can set up a workflow where a missed call in Hatch creates or updates a customer record in Service Fusion to follow up and schedule a call back.

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