ServiceTitan Hatch

ServiceTitan + Hatch Integrations

Put ServiceTitan + Hatch to work with AI and enterprise-grade automation

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See the kind of workflows teams build with ServiceTitan and Hatch below — describe the exact one you want above and the Agent builds it on demand.

ServiceTitan + Hatch When a new contact is created in Hatch, sync their details with ServiceTitan customer records.
Send text messages to newly created leads When a new lead is created in ServiceTitan, automatically send a welcome SMS via Hatch to establish immediate contact. See details
Log inbound calls and missed calls in CRM When an inbound call or missed call occurs in Hatch, automatically log the activity on the contact's record in ServiceTitan. See details
Dispatch text confirmations on won deals When a deal is won in ServiceTitan, send an automated SMS via Hatch to confirm details with the client. See details

Browse the full workflow library →

Looking to achieve something else with ServiceTitan and Hatch?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for ServiceTitan and Hatch

Everything ServiceTitan and Hatch can do inside a workflow — the triggers that start one and the actions that run when it fires.

ServiceTitan Explore ServiceTitan →

ServiceTitan is an operating software platform engineered for trades and field service businesses to manage scheduling, dispatching, sales, and reporting.

Triggers
New Project

Triggers when there's a new project.

New Appointment

Triggers when there's a new appointments.

New Booking

Triggers when there's a new booking for a booking provider.

New Business Unit

Triggers when there's a new Business Unit.

New Call

Triggers when a new call is created.

New Customer

Triggers when there's a new customers.

Actions
Apply Tag to Customer

Apply Tag Types to customer

Assign Technicians

Assign technicians to an existing appointment

Attach Job

Attaches Job to the specified project.

Cancel Appointment

Cancels an appointment.

Create Appointment

Adds a new appointment to an existing job.

Create Booking Contact

Adds a contact to an existing booking

Hatch Explore Hatch →

Hatch is a customer communication platform that automates SMS, email, and phone interactions for home improvement businesses.

Triggers
New Communication Inbound

Triggers when there are outbound communications coming from Hatch whether sms, email, or voice drop.

New Communication Outbound

Triggers when there are outbound communications coming from Hatch whether sms, email, or voice drop.

New Contact

Triggers when a new contact is created.

Actions
Create Contact

Creates a contact

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about ServiceTitan + Hatch

Is there a pre-built ServiceTitan + Hatch automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches ServiceTitan and Hatch's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built ServiceTitan or Hatch connector?

No. The Agent works whether or not ServiceTitan or Hatch already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting ServiceTitan and Hatch help track phone communications?

Inbound calls, text messages, and missed calls handled in Hatch can automatically log activities or update lead profiles directly inside ServiceTitan.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in ServiceTitan can prompt Hatch to send an automated SMS confirmation or message to the client.

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