Log sales activity when shoppers abandon their cart

When a customer abandons their cart in inFlow Inventory, automatically log an activity and create or update the contact in ServiceTitan so sales can follow up.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

ServiceTitan Explore ServiceTitan →

Triggers

New contact or lead

Fires when a new contact or lead is added to ServiceTitan.

Contact updated

Fires when a field on a contact changes in ServiceTitan.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in ServiceTitan.

Deal won

Fires when a deal is marked won in ServiceTitan.

Actions

Create or update contact

Creates or updates a contact in ServiceTitan.

Create deal

Creates a new deal in ServiceTitan.

Update record stage

Moves a deal or record to a new stage in ServiceTitan.

Log activity

Logs a call, email, or note against a record in ServiceTitan.

inFlow Inventory Explore inFlow Inventory →

Triggers

New or updated item

Fires when an inventory item or product changes in inFlow Inventory.

New sales order

Fires when a sales order is created or fulfilled in inFlow Inventory.

New purchase order

Fires when a purchase order is created in inFlow Inventory.

Actions

Create sales order

Creates a sales order in inFlow Inventory.

Create inventory item

Adds a new inventory item in inFlow Inventory.

Create customer

Adds a new customer in inFlow Inventory.

Create sales deals for high-performing partners When a new affiliate commission is earned in inFlow Inventory, automatically create a deal in ServiceTitan to track partner revenue expansion. See details

Execute custom store requests when CRM deals close When a deal is marked won in ServiceTitan, automatically make a custom API request in inFlow Inventory to provision partner perks or VIP access. See details

See all ServiceTitan + inFlow Inventory integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log sales activity when shoppers abandon their cart” between ServiceTitan and inFlow Inventory?

Yes — describe it in the box above and Knit's Integrations Agent researches ServiceTitan and inFlow Inventory's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting inFlow Inventory to ServiceTitan support sales teams?

It lets your team follow up on high-value interactions from inFlow Inventory, such as abandoned carts or new affiliate approvals, by updating lead records in ServiceTitan.

Can affiliate activity in inFlow Inventory be tracked inside ServiceTitan?

Yes, when new affiliates are approved or earn commissions in inFlow Inventory, customer profiles and deal history update automatically in ServiceTitan.