Send customer feedback surveys on closed deals

When a deal is marked won in servis.ai, automatically add the customer as a respondent in Google Forms (Legacy) to gather post-sale feedback.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

servis.ai Explore servis.ai →

Triggers

New contact or lead

Fires when a new contact or lead is added to servis.ai.

Contact updated

Fires when a field on a contact changes in servis.ai.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in servis.ai.

Deal won

Fires when a deal is marked won in servis.ai.

Actions

Create or update contact

Creates or updates a contact in servis.ai.

Create deal

Creates a new deal in servis.ai.

Update record stage

Moves a deal or record to a new stage in servis.ai.

Log activity

Logs a call, email, or note against a record in servis.ai.

Google Forms (Legacy) Explore Google Forms (Legacy) →

Triggers

New form response

Fires when a form is submitted in Google Forms (Legacy).

Survey completed

Fires when a respondent finishes a survey in Google Forms (Legacy).

Response updated

Fires when an existing response is edited in Google Forms (Legacy).

Actions

Create or update form

Creates or updates a form or survey in Google Forms (Legacy).

Retrieve a response

Looks up a specific form response in Google Forms (Legacy).

Add a respondent

Adds a respondent or contact to a form in Google Forms (Legacy).

Convert form responses into CRM contacts When a prospect submits a new form response in Google Forms (Legacy), automatically create or update their contact profile in servis.ai. See details

Log survey feedback directly to CRM activity logs When a customer completes a survey in Google Forms (Legacy), automatically log the activity under their profile in servis.ai so reps see customer sentiment. See details

See all servis.ai + Google Forms (Legacy) integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send customer feedback surveys on closed deals” between servis.ai and Google Forms (Legacy)?

Yes — describe it in the box above and Knit's Integrations Agent researches servis.ai and Google Forms (Legacy)'s public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in servis.ai?

Yes, inbound responses from Google Forms (Legacy) can instantly generate new lead records or deals in servis.ai without manual data entry.

Can I send survey invitations based on deal updates in servis.ai?

Yes, when a deal is won or updated in servis.ai, you can automatically add the contact as a respondent in Google Forms (Legacy) to collect feedback.