Log booking cancellations directly in CRM

When a booking is rescheduled or canceled in Set a Time, automatically update the deal stage or log an activity in ServiceTitan.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Set a Time Explore Set a Time →

Triggers

New booking made

Fires when a new booking or appointment is made in Set a Time.

Booking rescheduled or canceled

Fires when a booking in Set a Time is changed or canceled.

New customer

Fires when a new customer books for the first time in Set a Time.

Actions

Create a booking

Creates a new booking or appointment in Set a Time.

Cancel or reschedule a booking

Cancels or moves a booking in Set a Time.

Create or update a customer

Creates or updates a customer record in Set a Time.

Add the booking to a calendar

Adds a booking from Set a Time to a connected calendar.

ServiceTitan Explore ServiceTitan →

Triggers

New lead created

Fires when a new lead or contact is created in ServiceTitan.

Deal stage changed

Fires when a deal moves to a new stage in ServiceTitan.

Deal won

Fires when a deal is marked won in ServiceTitan.

Contact updated

Fires when a field on a contact changes in ServiceTitan.

Actions

Create or update contact

Creates or updates a contact in ServiceTitan.

Create deal

Creates a new deal in ServiceTitan.

Update deal stage

Moves a deal to a new stage in ServiceTitan.

Log activity

Logs a call, email, or note against a record in ServiceTitan.

Create CRM contacts from new bookings When a customer makes a new booking in Set a Time, automatically create or update their contact record in ServiceTitan. See details

Schedule sales calls for newly qualified leads When a deal stage changes in ServiceTitan, automatically create a booking in Set a Time to block off time for a demonstration. See details

See all Set a Time + ServiceTitan integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log booking cancellations directly in CRM” between Set a Time and ServiceTitan?

Yes — describe it in the box above and Knit's Integrations Agent researches Set a Time and ServiceTitan's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How do ServiceTitan and Set a Time keep contact information synchronized?

When a new appointment is booked in Set a Time, customer details automatically sync to create or update lead records inside ServiceTitan.

Can booking changes automatically update my pipeline in ServiceTitan?

Yes, when meetings are booked or updated in Set a Time, relevant deal stages or activity logs in ServiceTitan update instantly.