Notify clients by SMS when appointments are rescheduled or canceled

When an appointment status changes in Setmore Appointments, send an automated text message from Happy SMS so the client is immediately updated.

Try:

See all Setmore Appointments + Happy SMS integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Setmore Appointments Explore Setmore Appointments →

Triggers

New booking made

Fires when a new booking or appointment is made in Setmore Appointments.

Booking rescheduled or canceled

Fires when a booking in Setmore Appointments is changed or canceled.

New customer

Fires when a new customer books for the first time in Setmore Appointments.

Actions

Create a booking

Creates a new booking or appointment in Setmore Appointments.

Cancel or reschedule a booking

Cancels or moves a booking in Setmore Appointments.

Create or update a customer

Creates or updates a customer record in Setmore Appointments.

Add the booking to a calendar

Adds a booking from Setmore Appointments to a connected calendar.

Happy SMS Explore Happy SMS →

Triggers

New inbound SMS

Fires when a new text message is received in Happy SMS.

New call

Fires when a new call comes in or out through Happy SMS.

Missed call

Fires when a call is missed in Happy SMS.

Call recording ready

Fires when a call recording finishes processing in Happy SMS.

Actions

Send an SMS or MMS

Sends a text message through Happy SMS.

Place an outbound call

Starts an outbound call via Happy SMS.

Create or update a contact

Creates or updates a contact in Happy SMS.

Send a voice message

Sends a recorded voice message via Happy SMS.

Send text confirmation for new client appointments When a customer makes a new booking in Setmore Appointments, automatically send a personalized SMS confirmation from Happy SMS to reduce no-shows. See details

Create customer profiles from incoming phone calls When a new call or text arrives in Happy SMS, automatically create or update a customer record in Setmore Appointments so scheduling details are ready to go. See details

See all Setmore Appointments + Happy SMS integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Notify clients by SMS when appointments are rescheduled or canceled” between Setmore Appointments and Happy SMS?

Yes — describe it in the box above and Knit's Integrations Agent researches Setmore Appointments and Happy SMS's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I send text message confirmations when an appointment is booked?

Yes, whenever a client completes a booking in Setmore Appointments, an automated SMS notification can be sent via Happy SMS instantly.

What happens if a call is missed while managing client schedules?

You can set up a workflow where a missed call in Happy SMS creates or updates a customer record in Setmore Appointments to follow up and schedule a call back.