Send conversion events when chat conversations complete

When a chatbot conversation is handed off in SetSmart, send a conversion event to Facebook Lead Ads to refine ad performance.

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See all SetSmart + Facebook Lead Ads integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

SetSmart Explore SetSmart →

Triggers

New conversation started

Fires when a new chat or conversation begins in SetSmart.

Lead captured in chat

Fires when SetSmart captures a lead during a conversation.

Conversation handed off

Fires when SetSmart escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through SetSmart.

Generate an answer

Asks SetSmart a question against its knowledge base and returns the answer.

Summarize a conversation

Uses SetSmart to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an SetSmart conversation.

Facebook Lead Ads Explore Facebook Lead Ads →

Triggers

New lead from an ad

Fires when a new lead comes in from an ad campaign in Facebook Lead Ads.

Conversion event received

Fires when Facebook Lead Ads records a conversion or offline event.

Campaign published

Fires when a new ad or campaign goes live in Facebook Lead Ads.

Actions

Send a conversion event

Sends an offline or server-side conversion event to Facebook Lead Ads.

Add contact to an audience

Adds a contact to a custom audience or customer list in Facebook Lead Ads.

Remove contact from an audience

Removes a contact from a custom audience in Facebook Lead Ads.

Send a chatbot message to new ad leads When a new lead form is submitted in Facebook Lead Ads, automatically prompt SetSmart to send a personalized greeting message. See details

Add chatbot leads to targeted advertising audiences When a chatbot captures a new lead in SetSmart, automatically add that contact to a retargeting audience in Facebook Lead Ads. See details

See all SetSmart + Facebook Lead Ads integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send conversion events when chat conversations complete” between SetSmart and Facebook Lead Ads?

Yes — describe it in the box above and Knit's Integrations Agent researches SetSmart and Facebook Lead Ads's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can an AI chatbot immediately reach out to leads captured by ad campaigns?

Yes, when a new lead submits an ad form in Facebook Lead Ads, SetSmart can automatically send a message to engage them immediately.

How does chatbot engagement help improve ad campaign targeting?

When a chatbot captures a qualified lead in SetSmart, that contact can be automatically added to targeted audience lists in Facebook Lead Ads.