Log survey feedback directly to CRM activity logs
When a customer completes a survey in Formstack, automatically log the activity under their profile in Shaker so reps see customer sentiment.
Google for Startups AcceleratorHow Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Shaker Explore Shaker →
TriggersFires when a new contact or lead is added to Shaker.
Fires when a field on a contact changes in Shaker.
Fires when a deal, case or record moves to a new stage in Shaker.
Fires when a deal is marked won in Shaker.
Creates or updates a contact in Shaker.
Creates a new deal in Shaker.
Moves a deal or record to a new stage in Shaker.
Logs a call, email, or note against a record in Shaker.
Formstack Explore Formstack →
TriggersFires when a form is submitted in Formstack.
Fires when a respondent finishes a survey in Formstack.
Fires when an existing response is edited in Formstack.
Creates or updates a form or survey in Formstack.
Looks up a specific form response in Formstack.
Adds a respondent or contact to a form in Formstack.
More Shaker + Formstack workflows
See all Shaker + Formstack integrations → · Browse the full workflow library →
Enterprise-grade security
Common questions
Can Knit build “Log survey feedback directly to CRM activity logs” between Shaker and Formstack?
Yes — describe it in the box above and Knit's Integrations Agent researches Shaker and Formstack's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can form submissions automatically create deals in Shaker?
Yes, inbound responses from Formstack can instantly generate new lead records or deals in Shaker without manual data entry.
Can I send survey invitations based on deal updates in Shaker?
Yes, when a deal is won or updated in Shaker, you can automatically add the contact as a respondent in Formstack to collect feedback.