Collect customer feedback when metric thresholds drop

When a key business metric crosses a threshold in Shipday, automatically add key contacts as respondents in WPForms to gather feedback.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Shipday Explore Shipday →

Triggers

Report created

Fires when a new report or dashboard is created in Shipday.

Metric threshold crossed

Fires when a tracked metric in Shipday crosses a set threshold.

Scheduled report ready

Fires when a scheduled report finishes generating in Shipday.

Actions

Refresh dashboard

Creates or refreshes a dashboard in Shipday.

Export report

Exports a report from Shipday.

Send alert

Sends an alert when a metric changes in Shipday.

WPForms Explore WPForms →

Triggers

New form response

Fires when a form is submitted in WPForms.

Survey completed

Fires when a respondent finishes a survey in WPForms.

Response updated

Fires when an existing response is edited in WPForms.

Actions

Create or update form

Creates or updates a form or survey in WPForms.

Retrieve a response

Looks up a specific form response in WPForms.

Add a respondent

Adds a respondent or contact to a form in WPForms.

Refresh analytics dashboards upon survey completion When a survey is completed in WPForms, automatically initiate a dashboard refresh in Shipday so real-time metrics stay accurate. See details

Fetch specific survey responses when reports are generated When a scheduled report is ready in Shipday, automatically retrieve the latest survey response from WPForms to populate qualitative insights. See details

See all Shipday + WPForms integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Collect customer feedback when metric thresholds drop” between Shipday and WPForms?

Yes — describe it in the box above and Knit's Integrations Agent researches Shipday and WPForms's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How do Shipday and WPForms work together?

Data collected from surveys in WPForms can instantly initiate dashboard refreshes in Shipday, while performance metrics in Shipday can trigger targeted feedback outreach in WPForms.

Can metric changes in Shipday collect feedback in WPForms?

Yes, when key thresholds are crossed in Shipday, you can automatically add respondents in WPForms to investigate operational changes.