Log customer text inquiries into store records
When a buyer sends a message in Spoki, execute a custom API request in ShippyPro to store their inquiry history on their customer file.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
ShippyPro Explore ShippyPro →
TriggersFires when a new order or shipment is created in ShippyPro.
Fires when a shipment is picked up, in transit or delivered in ShippyPro.
Fires when a shipping label is created in ShippyPro.
Creates a shipping or delivery order in ShippyPro.
Creates a shipment and books the carrier in ShippyPro.
Looks up the tracking status of a shipment in ShippyPro.
Spoki Explore Spoki →
TriggersFires when a new text message is received in Spoki.
Fires when a new call comes in or out through Spoki.
Fires when a call is missed in Spoki.
Fires when a call recording finishes processing in Spoki.
Sends a text message through Spoki.
Starts an outbound call via Spoki.
Creates or updates a contact in Spoki.
Sends a recorded voice message via Spoki.
More ShippyPro + Spoki workflows
Recover abandoned shopping carts with SMS
When a customer leaves items behind in ShippyPro, automatically send a text discount through Spoki to encourage them to complete checkout.
See details
Welcome new store affiliates via text message
Send an automated text greeting through Spoki whenever a new promotional partner is approved in ShippyPro.
See details
See all ShippyPro + Spoki integrations → · Browse the full workflow library →
Common questions
Can Knit build “Log customer text inquiries into store records” between ShippyPro and Spoki?
Yes — describe it in the box above and Knit's Integrations Agent researches ShippyPro and Spoki's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How can integrating ShippyPro with Spoki help recover lost store sales?
By automatically sending personalized text messages through Spoki when shoppers leave items behind in ShippyPro, you can remind buyers about their cart and offer timely checkout incentives.
Can inbound text responses in Spoki update customer records in ShippyPro?
Yes, when buyers send text messages or call through Spoki, you can send custom requests to log those inquiries directly against their store account in ShippyPro.