Simple tawk.to

Simple + tawk.to Integrations, Built by an AI Agent

Put Simple + tawk.to to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Simple and tawk.to below — describe the exact one you want above and the Agent builds it on demand.

Open onboarding support tickets for newly closed deals When a deal is won in Simple, automatically create a ticket in tawk.to so support engineers can initiate customer onboarding. See details
Log activity in CRM when customer tickets are created When a new ticket is created in tawk.to, automatically log activity in Simple so account managers stay informed of open customer issues. See details
Update deal stages when critical support SLAs are breached If an SLA is breached in tawk.to, automatically update the deal stage in Simple to alert sales leaders of potential account risks. See details

Browse the full workflow library →

Looking to achieve something else with Simple and tawk.to?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Simple and tawk.to

Everything Simple and tawk.to can do inside a workflow — the triggers that start one and the actions that run when it fires.

Simple Explore Simple →

Simple CRM is customer relationship management software designed to streamline sales pipelines, customer interactions, and lead tracking for businesses.

Triggers
New Company

Triggers when an new company is created.

New Contact

Triggers when a new contact is created.

New Linked Contact and Company

Triggers when a link between a contact and a company is created.

New Interaction

Triggers when a new interaction is created.

New Business Opportunity

Triggers when a new interaction which type is "Sales" is created.

New Project

Triggers when a new project is created.

Actions
Create Contact

Creates a contact

Create Contact/Company Link

Creates a Link between a contact and a company

Create Interaction

Creates an interaction

Create Project

Creates a Project

Create Company

Creates a Company

tawk.to Explore tawk.to →

tawk.to is a free live chat software that enables businesses to monitor website visitors and provide real-time customer support.

Triggers
Chat Ended

Triggers when a chat ends. Usually after 90-150 seconds of inactivity.

New Chat Started

Triggers when the first message in a chat is sent by a visitor or agent.

New Chat Transcript

Triggers when a session ends.

New Ticket

Triggers when a new ticket is created.

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Customer Stories

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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Simple + tawk.to

Is there a pre-built Simple + tawk.to automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Simple and tawk.to's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Simple or tawk.to connector?

No. The Agent works whether or not Simple or tawk.to already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What business advantages come from linking Simple and tawk.to?

It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.

Can closing a deal automatically generate a ticket for customer success?

Yes, marking a deal as won in Simple can automatically generate a ticket in tawk.to for implementation support.

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