Create customer profiles from incoming phone calls
When a new call or text arrives in seven, automatically create or update a customer record in SimplyBook.me so scheduling details are ready to go.
See all SimplyBook.me + seven integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
SimplyBook.me Explore SimplyBook.me →
TriggersFires when a new booking or appointment is made in SimplyBook.me.
Fires when a booking in SimplyBook.me is changed or canceled.
Fires when a new customer books for the first time in SimplyBook.me.
Creates a new booking or appointment in SimplyBook.me.
Cancels or moves a booking in SimplyBook.me.
Creates or updates a customer record in SimplyBook.me.
Adds a booking from SimplyBook.me to a connected calendar.
seven Explore seven →
TriggersFires when a new text message is received in seven.
Fires when a new call comes in or out through seven.
Fires when a call is missed in seven.
Fires when a call recording finishes processing in seven.
Sends a text message through seven.
Starts an outbound call via seven.
Creates or updates a contact in seven.
Sends a recorded voice message via seven.
More SimplyBook.me + seven workflows
Send text confirmation for new client appointments
When a customer makes a new booking in SimplyBook.me, automatically send a personalized SMS confirmation from seven to reduce no-shows.
See details
Notify clients by SMS when appointments are rescheduled or canceled
When an appointment status changes in SimplyBook.me, send an automated text message from seven so the client is immediately updated.
See details
See all SimplyBook.me + seven integrations → · Browse the full workflow library →
Common questions
Can Knit build “Create customer profiles from incoming phone calls” between SimplyBook.me and seven?
Yes — describe it in the box above and Knit's Integrations Agent researches SimplyBook.me and seven's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can I send text message confirmations when an appointment is booked?
Yes, whenever a client completes a booking in SimplyBook.me, an automated SMS notification can be sent via seven instantly.
What happens if a call is missed while managing client schedules?
You can set up a workflow where a missed call in seven creates or updates a customer record in SimplyBook.me to follow up and schedule a call back.