Sinch + tawk.to Integrations
Put Sinch + tawk.to to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Sinch and tawk.to
See the kind of workflows teams build with Sinch and tawk.to below — describe the exact one you want above and the Agent builds it on demand.
Sinch + tawk.to
When a callback event occurs in Sinch, sync the callback details to tawk.to.
Target struggling support contacts with retention segments
When an SLA is breached in tawk.to, automatically add the affected customer to a specialized retention segment in Sinch for tailored follow-up.
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Follow up on marketing unsubscribes with support tickets
When a contact unsubscribes in Sinch, automatically create a ticket in tawk.to so account managers can reach out and gather feedback.
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Subscribe support contacts to marketing campaigns
When a new ticket is created in tawk.to, automatically add the customer as a subscriber in Sinch to ensure they receive critical product updates.
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Browse the full workflow library →
Looking to achieve something else with Sinch and tawk.to?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Sinch and tawk.to
Everything Sinch and tawk.to can do inside a workflow — the triggers that start one and the actions that run when it fires.
Sinch Explore Sinch →
Sinch is a cloud communications platform providing customer messaging, voice calling, and automated mobile engagement services.
TriggersTriggers when a one or more Sinch callback events occur.
Triggers when a user sends you a fax.
Triggers when a user sends you a message.
Send a fax via the Sinch Fax API
Send an RCS text message via the Sinch Conversation API.
Send an SMS text message via the Sinch Conversation API.
Send a WhatsApp template message via the Sinch Conversation API.
tawk.to Explore tawk.to →
tawk.to is a free live chat software that enables businesses to monitor website visitors and provide real-time customer support.
TriggersTriggers when a chat ends. Usually after 90-150 seconds of inactivity.
Triggers when the first message in a chat is sent by a visitor or agent.
Triggers when a session ends.
Triggers when a new ticket is created.
Other Marketing apps on Knit
Explore more Marketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Absinthe
Absinthe is a marketing platform designed to help web3 brands manage referral programs, affiliate campaigns, and user acquisition.
Adact
Adact is a gamified marketing platform that allows businesses to build interactive games and branded experiences for audience engagement.
Affiliatly
An affiliate tracking software that enables e-commerce stores to create, manage, and track custom affiliate marketing programs.
Attentive
An SMS and text message marketing platform designed for e-commerce brands to drive customer engagement and sales.
AutoBlogger
AutoBlogger is marketing software that automates blog post creation and publishing.
AvenueHQ
AvenueHQ is a digital marketing platform tailored for real estate professionals to manage websites, digital ads, and client leads.
BDOW (FKA Sumo)
A lead generation and website pop-up tool designed to convert site visitors into email subscribers and customers.
Beambox
Beambox is a Wi-Fi marketing platform that helps physical businesses collect customer data and run targeted campaigns.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Sinch + tawk.to
Is there a pre-built Sinch + tawk.to automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Sinch and tawk.to's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Sinch or tawk.to connector?
No. The Agent works whether or not Sinch or tawk.to already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Sinch and tawk.to help our support team?
It gives support agents full visibility into recent marketing touchpoints and allows team members to handle subscriber churn risks automatically.
Can unsubscribing from marketing emails generate a support ticket?
Yes, when a contact unsubscribes in Sinch, you can automatically create a ticket in tawk.to so customer service teams can investigate potential churn.