When new message in SmartDialog, sync it to Sked Social.

When a new message is received in SmartDialog, log social engagement in Sked Social.

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See all Sked Social + SmartDialog integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Sked Social Explore Sked Social →

Triggers

New post published

Fires when a post goes live from Sked Social.

New mention or comment

Fires when your brand is mentioned or a post gets a comment in Sked Social.

New tracked post found

Fires when Sked Social finds a new post, mention or creator matching what you track.

Actions

Create or schedule a post

Creates a post in Sked Social or adds it to the schedule.

Reply to a comment

Posts a reply to a comment in Sked Social.

Add to a list

Adds a creator, account or post to a list or campaign in Sked Social.

SmartDialog Explore SmartDialog →

Triggers

New inbound SMS

Fires when a new text message is received in SmartDialog.

New call

Fires when a new call comes in or out through SmartDialog.

Missed call

Fires when a call is missed in SmartDialog.

Call recording ready

Fires when a call recording finishes processing in SmartDialog.

Actions

Send an SMS or MMS

Sends a text message through SmartDialog.

Place an outbound call

Starts an outbound call via SmartDialog.

Create or update a contact

Creates or updates a contact in SmartDialog.

Send a voice message

Sends a recorded voice message via SmartDialog.

Send text alerts for direct social media mentions When a new mention or comment is published on Sked Social, automatically send an SMS or MMS using SmartDialog so your support team never misses an inquiry. See details

Queue social posts based on popular text inquiries When a new inbound SMS is received in SmartDialog, automatically add a post to the queue in Sked Social to address trending topics publicly. See details

Create phone contacts from social media interactions When a user leaves a new mention or comment in Sked Social, automatically create or update a contact in SmartDialog to continue the conversation via text. See details

See all Sked Social + SmartDialog integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When new message in SmartDialog, sync it to Sked Social.” between Sked Social and SmartDialog?

Yes — describe it in the box above and Knit's Integrations Agent researches Sked Social and SmartDialog's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting SmartDialog to Sked Social improve customer response times?

You can automatically send a text alert in SmartDialog whenever a customer leaves an urgent mention or comment on Sked Social.

Can I collect contacts from social channels into my phone messaging system?

Yes, public interactions such as comments in Sked Social can automatically create or update a contact record in SmartDialog.