Notify clients by SMS when appointments are rescheduled or canceled
When an appointment status changes in Skedda, send an automated text message from Mocean so the client is immediately updated.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Skedda Explore Skedda →
TriggersFires when a new booking or appointment is made in Skedda.
Fires when a booking in Skedda is changed or canceled.
Fires when a new customer books for the first time in Skedda.
Creates a new booking or appointment in Skedda.
Cancels or moves a booking in Skedda.
Creates or updates a customer record in Skedda.
Adds a booking from Skedda to a connected calendar.
Mocean Explore Mocean →
TriggersFires when a new text message is received in Mocean.
Fires when a new call comes in or out through Mocean.
Fires when a call is missed in Mocean.
Fires when a call recording finishes processing in Mocean.
Sends a text message through Mocean.
Starts an outbound call via Mocean.
Creates or updates a contact in Mocean.
Sends a recorded voice message via Mocean.
More Skedda + Mocean workflows
Send text confirmation for new client appointments
When a customer makes a new booking in Skedda, automatically send a personalized SMS confirmation from Mocean to reduce no-shows.
See details
Create customer profiles from incoming phone calls
When a new call or text arrives in Mocean, automatically create or update a customer record in Skedda so scheduling details are ready to go.
See details
See all Skedda + Mocean integrations → · Browse the full workflow library →
Common questions
Can Knit build “Notify clients by SMS when appointments are rescheduled or canceled” between Skedda and Mocean?
Yes — describe it in the box above and Knit's Integrations Agent researches Skedda and Mocean's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can I send text message confirmations when an appointment is booked?
Yes, whenever a client completes a booking in Skedda, an automated SMS notification can be sent via Mocean instantly.
What happens if a call is missed while managing client schedules?
You can set up a workflow where a missed call in Mocean creates or updates a customer record in Skedda to follow up and schedule a call back.