Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in SkipCalls, automatically log the activity on the contact's record in ISN.

Try:

See all SkipCalls + ISN integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

SkipCalls Explore SkipCalls →

Triggers

New inbound SMS

Fires when a new text message is received in SkipCalls.

New call

Fires when a new call comes in or out through SkipCalls.

Missed call

Fires when a call is missed in SkipCalls.

Call recording ready

Fires when a call recording finishes processing in SkipCalls.

Actions

Send an SMS or MMS

Sends a text message through SkipCalls.

Place an outbound call

Starts an outbound call via SkipCalls.

Create or update a contact

Creates or updates a contact in SkipCalls.

Send a voice message

Sends a recorded voice message via SkipCalls.

ISN Explore ISN →

Triggers

New contact or lead

Fires when a new contact or lead is added to ISN.

Contact updated

Fires when a field on a contact changes in ISN.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in ISN.

Deal won

Fires when a deal is marked won in ISN.

Actions

Create or update contact

Creates or updates a contact in ISN.

Create deal

Creates a new deal in ISN.

Update record stage

Moves a deal or record to a new stage in ISN.

Log activity

Logs a call, email, or note against a record in ISN.

Send text messages to newly created leads When a new lead is created in ISN, automatically send a welcome SMS via SkipCalls to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in ISN, send an automated SMS via SkipCalls to confirm details with the client. See details

See all SkipCalls + ISN integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between SkipCalls and ISN?

Yes — describe it in the box above and Knit's Integrations Agent researches SkipCalls and ISN's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting ISN and SkipCalls help track phone communications?

Inbound calls, text messages, and missed calls handled in SkipCalls can automatically log activities or update lead profiles directly inside ISN.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in ISN can prompt SkipCalls to send an automated SMS confirmation or message to the client.