Slack 2Chat

Slack + 2Chat Integrations

Put Slack + 2Chat to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Slack and 2Chat below — describe the exact one you want above and the Agent builds it on demand.

Slack + 2Chat When a new channel message is posted in Slack, send it as a WhatsApp group message using 2Chat.
Alert the sales team when a high-value cart is abandoned When a shopper leaves items behind in 2Chat, automatically post a channel message in Slack so reps can offer timely assistance. See details
Notify affiliate managers when commissions are earned Whenever an affiliate earns a commission in 2Chat, automatically send a direct message in Slack to keep account managers updated. See details
Execute store updates from internal chat discussions When a team member posts a status update in a specific channel in Slack, execute a custom API request in 2Chat to update inventory or store settings. See details

Browse the full workflow library →

Looking to achieve something else with Slack and 2Chat?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Slack and 2Chat

Everything Slack and 2Chat can do inside a workflow — the triggers that start one and the actions that run when it fires.

Slack Explore Slack →

Slack is a channel-based messaging platform designed to facilitate real-time team communication and collaboration.

Triggers
New Public Message Posted Anywhere

Triggers when a new message is posted to any public channel.

New Channel

Triggers when a new #channel is created.

New Message Posted to Channel

Triggers when a new message is posted to a specific #channel you choose.

New Team Custom Emoji

Triggers when a custom emoji has been added to a team.

New File

Triggers when a new file is uploaded to your workspace.

New Mention

Triggers when a username or highlight word is mentioned in a public #channel.

Actions
Add Reaction

Adds a reaction to a message.

Add Reminder

Adds a reminder for yourself or a teammate, just like the /remind slash command.

Archive Conversation

Archives a conversation (e.g., public channel, private channel, DM, or group DM).

Cancel Scheduled Message

Cancels a message that has been scheduled to be posted.

Invite User to Channel

Invite an existing User to an existing Channel. You must be a member of the channel to invite someone to it.

Send Channel Message

Post a message or thread reply to a channel. You can also schedule it to send later.

2Chat Explore 2Chat →

2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.

Triggers
Incoming Call Completed

Triggers when an incoming phone call is completed (answered or missed).

Outgoing Call Completed

Triggers when an outgoing phone call is completed (answered or canceled).

Call Status Update

Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.

WhatsApp Call Received

Triggers when a new WhatsApp call is received on your connected number.

New WhatsApp Message

Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.

WhatsApp Business API Message Received

Triggers when a WhatsApp message is received on your 2Chat connected number.

Actions
Create Contact

Creates a Contact in 2Chat

WhatsApp Business API Conversation Window

Check if the conversation Window is opened.

Send a WhatsApp Business API Text Message

Send a text message to a WhatsApp-enabled phone number

Send a WhatsApp Business API Template Message

Send a template message to a WhatsApp-enabled phone number

Add WhatsApp Business Collection

Adds a New Collection to your WhatsApp Business Catalog

Add WhatsApp Business Product

Adds a Product to a WhatsApp Business Catalog

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Customer Stories

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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Slack + 2Chat

Is there a pre-built Slack + 2Chat automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Slack and 2Chat's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Slack or 2Chat connector?

No. The Agent works whether or not Slack or 2Chat already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why should I send store updates from 2Chat into Slack?

It brings real-time commerce events into your team's existing workspace, helping marketing and sales reps respond instantly to high-intent customer behavior or partnership updates.

Can team conversations in Slack update data in 2Chat?

Yes, posting specific updates or messages in Slack can initiate a custom API request to update orders, products, or customer data in 2Chat.

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