SmartDialog + RingCentral Integrations
Put SmartDialog + RingCentral to work with AI and enterprise-grade automation
Learn more about SmartDialog integrations or talk to a human
4.9/5 on G2·
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Workflows you can build between SmartDialog and RingCentral
See the kind of workflows teams build with SmartDialog and RingCentral below — describe the exact one you want above and the Agent builds it on demand.
SmartDialog + RingCentral
When a new message is received in SmartDialog, log the message or trigger an SMS in RingCentral.
Forward missed call alerts via backup text messages
When a missed call occurs in SmartDialog, automatically send an SMS from RingCentral to notify team members or confirm receipt with the caller.
See details
Sync contact records across business communications channels
When a new inbound SMS is received in RingCentral, automatically create or update a contact profile in SmartDialog to keep customer address books identical.
See details
Send secondary voice messages after completed recordings
When a call recording is ready in SmartDialog, automatically send a voice message in RingCentral to follow up on secondary service lines.
See details
Browse the full workflow library →
Looking to achieve something else with SmartDialog and RingCentral?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for SmartDialog and RingCentral
Everything SmartDialog and RingCentral can do inside a workflow — the triggers that start one and the actions that run when it fires.
SmartDialog Explore SmartDialog →
A business communication platform for sending automated SMS messages and managing customer text interactions.
TriggersTriggers when a new message is sent to a 2-way service in SmartDialog.
Creates a Group Contact in a SmartDialog Group.
Delete all Group Contacts in a SmartDialog Group.
Delete a Group Contact in a SmartDialog Group.
Send an SMS-Message to recipients.
Update a Group Contact in a SmartDialog Group.
RingCentral Explore RingCentral →
RingCentral is a cloud communications system offering enterprise cloud phone service, video meetings, and team messaging capabilities across devices.
TriggersTriggers when there is a new call log record.
Triggers when a call has been ended.
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Triggers when there is a new missed call.
Triggers when a call has been recorded.
Triggers when there is a new fax received.
Creates a new external contact in personal address book.
Creates a new team messaging post.
Creates an instant video meeting. Pair with an additional action to retrieve Join URI from the current action.
Finds an external contact in personal address book by phone number.
Starts a 2-legged RingOutCall based on specified from and to numbers.
Sends a fax.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Beetexting
Beetexting is a business text messaging platform that enables teams to send SMS messages, manage group conversations, and build relationships.
Berkshire Receptionists
Berkshire Receptionists provides virtual receptionist services, managing business phone calls, message taking, and call handling for organizations.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Beetexting
Beetexting is a business text messaging platform that enables teams to send SMS messages, manage group conversations, and build relationships.
Berkshire Receptionists
Berkshire Receptionists provides virtual receptionist services, managing business phone calls, message taking, and call handling for organizations.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about SmartDialog + RingCentral
Is there a pre-built SmartDialog + RingCentral automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches SmartDialog and RingCentral's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built SmartDialog or RingCentral connector?
No. The Agent works whether or not SmartDialog or RingCentral already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why connect two different phone and SMS platforms?
Linking SmartDialog with RingCentral lets teams bridge separate communication systems, cross-notify staff about missed calls, and keep contact records consistent across carriers.
Can I automatically send texts from one platform when calls are missed on another?
Yes, a missed call detected in SmartDialog can immediately instruct RingCentral to dispatch an automated text reply.