Log contact activity when incoming emails arrive

When an email is received in SmartReach, automatically log activity in ZoomInfo to maintain a complete history of customer interactions.

Try:

See all SmartReach + ZoomInfo integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

SmartReach Explore SmartReach →

Triggers

Email received

Fires when a new email arrives in SmartReach.

Email sent

Fires when an email is sent from SmartReach.

Email opened

Fires when a tracked email sent via SmartReach is opened.

Email bounced

Fires when an email sent via SmartReach bounces.

Actions

Send email

Sends an email via SmartReach.

Create draft

Creates a draft email in SmartReach.

Add label

Applies a label or folder to an email in SmartReach.

Move to folder

Moves an email into a different folder in SmartReach.

ZoomInfo Explore ZoomInfo →

Triggers

New lead created

Fires when a new lead or contact is created in ZoomInfo.

Deal stage changed

Fires when a deal moves to a new stage in ZoomInfo.

Deal won

Fires when a deal is marked won in ZoomInfo.

Contact updated

Fires when a field on a contact changes in ZoomInfo.

Actions

Create or update contact

Creates or updates a contact in ZoomInfo.

Create deal

Creates a new deal in ZoomInfo.

Update deal stage

Moves a deal to a new stage in ZoomInfo.

Log activity

Logs a call, email, or note against a record in ZoomInfo.

Send welcome emails to newly created leads When a new lead is created in ZoomInfo, automatically send an introductory email in SmartReach to jumpstart prospect engagement. See details

Update contact records when emails bounce If an email bounced in SmartReach, automatically update the contact in ZoomInfo to flag invalid details and clean up your database. See details

See all SmartReach + ZoomInfo integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Log contact activity when incoming emails arrive” between SmartReach and ZoomInfo?

Yes — describe it in the box above and Knit's Integrations Agent researches SmartReach and ZoomInfo's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What are the benefits of linking ZoomInfo and SmartReach?

Connecting them automates prospective buyer engagement, keeps communication histories updated in CRM records, and maintains list health when messages bounce.

Can incoming emails update sales deal notes?

Yes, receiving an email in SmartReach can automatically log activity against the matching contact or deal in ZoomInfo.