SmartTask + Pure Chat Integrations
Put SmartTask + Pure Chat to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between SmartTask and Pure Chat
See the kind of workflows teams build with SmartTask and Pure Chat below — describe the exact one you want above and the Agent builds it on demand.
SmartTask + Pure Chat
Sync new contact profiles created in SmartTask over to Pure Chat for customer support.
Log ticket SLA breaches into incident docs
When an SLA is breached in Pure Chat, automatically append the breach details to your incident log page in SmartTask for team post-mortems.
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Create support tickets from published documentation
When a new page is created in SmartTask, automatically create a tracking ticket in Pure Chat so team members can review and approve it.
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Update ticket status when documentation status changes
When a document's status changes in SmartTask, automatically update the corresponding ticket status in Pure Chat to reflect progress.
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Browse the full workflow library →
Looking to achieve something else with SmartTask and Pure Chat?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for SmartTask and Pure Chat
Everything SmartTask and Pure Chat can do inside a workflow — the triggers that start one and the actions that run when it fires.
SmartTask Explore SmartTask →
An all-in-one productivity and task management tool for managing team projects, daily tasks, and business workflows.
TriggersTriggers when a new contact is added to the organization
Triggers when a task is marked completed.
Triggers when a new task is added to the project.
Creates a Contact
Creates a new task
Pure Chat Explore Pure Chat →
A live chat software that enables businesses to communicate directly with website visitors to provide real-time support.
TriggersTriggers when a live chat conversation ends.
Triggers whenever a website visitor initiates a new chat request.
Triggers when a new email address is collected by Pure Chat.
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about SmartTask + Pure Chat
Is there a pre-built SmartTask + Pure Chat automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches SmartTask and Pure Chat's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built SmartTask or Pure Chat connector?
No. The Agent works whether or not SmartTask or Pure Chat already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why pair SmartTask and Pure Chat?
Connecting these apps bridges support operations and knowledge management, allowing support tickets and team documentation to stay synchronized effortlessly.
Can SLA warnings in Pure Chat alert our team inside SmartTask?
When an SLA is breached in Pure Chat, you can automatically append warning details or update project records in SmartTask to escalate the issue.