SmartWe awork

Log activity in CRM when task comments are added

When a comment is added to a client task in awork, automatically log the activity in SmartWe on the customer record.

Try:

See all SmartWe + awork integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

SmartWe Explore SmartWe →

Triggers
New contact or lead

Fires when a new contact or lead is added to SmartWe.

Contact updated

Fires when a field on a contact changes in SmartWe.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in SmartWe.

Deal won

Fires when a deal is marked won in SmartWe.

Actions
Create or update contact

Creates or updates a contact in SmartWe.

Create deal

Creates a new deal in SmartWe.

Update record stage

Moves a deal or record to a new stage in SmartWe.

Log activity

Logs a call, email, or note against a record in SmartWe.

awork Explore awork →

Triggers
New task created

Fires when a new task, job or item is created in awork.

Task completed

Fires when a task in awork is marked complete.

Due date approaching

Fires when a task's due date in awork is coming up.

Status changed

Fires when a task, job or project changes status in awork.

Actions
Create task

Creates a new task, job or item in awork.

Update task

Updates a task's status or assignee in awork.

Add comment

Posts a comment on a task in awork.

Assign task

Assigns a task in awork to a team member.

Generate project tasks when deals are won When a deal is won in SmartWe, automatically create a project task in awork to kick off client onboarding. See details
Update CRM deal stages when project tasks complete When a milestone task is completed in awork, automatically update the deal stage in SmartWe to keep sales reps informed. See details

See all SmartWe + awork integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log activity in CRM when task comments are added” between SmartWe and awork?

Yes — describe it in the box above and Knit's Integrations Agent researches SmartWe and awork's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting awork and SmartWe help sales and delivery teams?

It bridges revenue and fulfillment, automatically converting won deals into project work and keeping sales reps updated on project status.

Can deal changes in SmartWe automatically spin up project tasks?

Yes, when a deal is won or changes stages in SmartWe, you can instantly create initial project tasks in awork.

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